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- Tasks: Lead IT initiatives, optimise systems, and empower users in a dynamic hospitality environment.
- Company: Join a family-owned UK market leader committed to sustainability and team well-being.
- Benefits: Enjoy generous leave, pension scheme, healthcare, gym discounts, and hybrid working options.
- Why this job: Make a real impact by bridging tech and user experience in a growing company.
- Qualifications: Experience with Microsoft 365, strong collaboration skills, and a passion for tech improvements.
- Other info: Great career growth opportunities in a supportive and innovative workplace.
Prestigious opportunity for an IT Manager with a UK market leader in the Hospitality sector. Following a period of significant growth, we are inviting you to join an environmentally conscious, successful family-owned business, who puts our customers and team members first and offers great benefits, such as a generous company pension scheme, team member discounts, and a healthcare plan.
The following information provides an overview of the skills, qualities, and qualifications needed for this role. Bridging the gap between technical complexity and the end-user experience, you will work directly with senior leadership to enable our group to achieve its most ambitious goals. Working in close collaboration with the IT Operations and Security Manager, you will play a key role in ensuring that our software stack is fully utilised and fit for purpose, identifying ways to make our digital workflows simpler and more efficient for everyone. With a solid foundation in Microsoft 365, patch management, and modern service desk environments, you will be the lead advocate for both technical excellence and user empowerment.
As our IT Manager, you will be responsible for:
- Setting and executing the daily priorities of the IT Department.
- Managing and optimising IT systems, implementing new solutions, and driving system improvements.
- Liaising with third-party providers for ongoing support and development.
- Monitoring system performance, troubleshooting issues, and introducing preventive measures.
- Collaborating with different departments to identify and resolve inefficiencies using technology.
- Overseeing system administration and upgrades and ensuring software security and compliance.
- Providing technical support and training and acting as the subject-matter expert for key platforms.
If you possess a combination of some of the following skills, then LET'S TALK!
- Microsoft 365 and Active Directory experience.
- Microsoft Windows and Server experience.
- Patch Management experience.
- Experience working with ticketing systems to drive system improvements.
- Previous experience liaising with 3rd party vendors or clients to enhance IT functions.
- Strong understanding of business workflows and leveraging technology to drive improvements.
- Excellent interpersonal skills for cross-departmental collaboration.
- Experience in team leadership and delivering end-user training.
- Experience with Perimeter Security is desirable but not essential.
- A good understanding of ITIL is desirable but not essential.
- Familiarity with ERP systems is desirable but not essential.
In return, you will be rewarded with 21 days paid annual leave increased to 26 days with service (plus bank holidays); Generous Pension Scheme; Cashback & Healthcare plan including gym membership discounts; Enhanced family leave policies; generous team member discounts and free parking. The opportunity for hybrid working, which will be discussed further during the application process.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IT Manager in Carlisle employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and hospitality sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is with a family-owned business that prioritises its team members, think about how your values align with theirs. Be ready to share examples of how you’ve contributed to team success in the past.
✨Tip Number 3
Show off your skills! If you have experience with Microsoft 365, patch management, or any relevant tech, be sure to highlight these during interviews. Use specific examples to demonstrate how you've improved workflows or solved problems in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that IT Manager role!
We think you need these skills to ace IT Manager in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the skills and experiences mentioned in the job description. Highlight your Microsoft 365 and patch management experience, as well as any relevant leadership roles you've held. We want to see how you can bridge that gap between tech and user experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your collaborative spirit and how you’ve improved workflows in past positions – we love a good success story!
Showcase Your Technical Skills: In your application, be sure to highlight your technical expertise, especially with systems like Active Directory and ticketing systems. We’re looking for someone who can optimise IT systems and drive improvements, so let us know how you've done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen on joining our family-owned business!
How to prepare for a job interview at Hays Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, patch management, and service desk environments. Be ready to discuss how you've used these tools in past roles and how they can benefit the company. This shows you're not just familiar with the tech but can also leverage it effectively.
✨Showcase Your Leadership Skills
As an IT Manager, you'll be leading a team and collaborating across departments. Prepare examples of how you've successfully led teams or projects in the past. Highlight your interpersonal skills and how you've empowered others through training and support.
✨Understand Their Business
Research the hospitality sector and the specific company you're interviewing with. Understand their goals and challenges, and think about how your skills can help them achieve their ambitions. This will demonstrate your genuine interest and strategic thinking.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their IT operations, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
