At a Glance
- Tasks: Lead major incident resolution and enhance critical enterprise platforms.
- Company: Dynamic tech company offering hybrid working in South Wales.
- Benefits: Competitive daily rate, flexible work environment, and immediate start.
- Other info: Join a collaborative team with opportunities for career growth.
- Why this job: Make a real impact by driving automation and improving operational resilience.
- Qualifications: Experience in IT Operations, Unisys, and enterprise scheduling tools required.
The predicted salary is between 34286 - 41906 £ per year.
Contract - Paying between £550 to £700 Per Day, Inside IR35, Based in South Wales, Hybrid Working, To Start ASAP
We're seeking an experienced Production Support Engineer to support and enhance critical enterprise platforms within a complex production environment. This is a hands-on role where you'll lead major incident resolution, drive automation, improve operational resilience and act as a senior escalation point for business-critical systems.
Key Responsibilities:
- Lead technical recovery during major incidents and service outages
- Provide 3rd line support across core operational platforms
- Manage and optimise job scheduling, monitoring and operational tooling
- Support SQL Server environments, troubleshooting performance and availability issues
- Drive automation through PowerShell and process improvement initiatives
- Support change, release, DR and business continuity activities
- Work closely with infrastructure, development and security teams to ensure stable and reliable services
What you'll need to succeed:
- Strong background in IT Operations, Production Support or Infrastructure environments
- Hands-on Unisys experience
- Experience with enterprise scheduling tools, ideally OpCon
- SQL Server administration and troubleshooting
- Windows Server, PowerShell and SFTP
- Major Incident Management and problem resolution
- ITIL / ITSM experience
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Production Support Engineer (Unisys / Enterprise Scheduling) in Cardiff employer: Hays Technology
Join a dynamic technology team as an Application Engineer/Web Developer, where innovation meets collaboration in a fast-paced environment. Enjoy flexible working arrangements and an industry-leading benefits package, including a generous bonus and pension scheme, while contributing to the development of high-quality digital platforms. With ample opportunities for professional growth and a culture that promotes knowledge sharing and best practices, this role is perfect for those looking to make a meaningful impact in the tech industry.
