At a Glance
- Tasks: Support and enhance business-critical systems using Microsoft Dynamics 365 and Power Platform.
- Company: Dynamic company in Sheffield offering hybrid working.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and user support.
- Why this job: Make a real impact by improving systems and processes across the organisation.
- Qualifications: Experience with Microsoft applications and strong problem-solving skills.
The predicted salary is between 47500 - 52500 £ per year.
You will play a key role in supporting and enhancing business-critical systems across the group, including Microsoft Dynamics 365 Business Central, Microsoft 365, and Power Platform technologies. The role supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes.
Responsibilities
- Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)
- Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner
- Escalate complex or unresolved issues to third-party vendors or senior IT colleagues
- Maintain and update support documentation and resolution logs
- Ensure business continuity through prompt issue management
- Provide user support across the organisation in line with SLAs
- Support the design and enhancement of PowerApps solutions to meet business needs
- Assist in maintaining and developing Power BI dashboards to provide actionable insights
- Collaborate with internal teams to identify automation opportunities using Power Platform tools
- Work with business users to scope and test new app or report features
- Contribute to the integration of data sources and systems within the Microsoft ecosystem
- Help train users
Business Applications Manager employer: Hays Technology
As a Business Applications Manager in Sheffield, you will join a dynamic team that values innovation and collaboration, offering a hybrid working model that promotes work-life balance. The company is committed to employee growth, providing opportunities for professional development and training in cutting-edge technologies like Microsoft Dynamics 365 and Power Platform. With a supportive work culture that encourages continuous improvement and teamwork, this role not only allows you to make a meaningful impact on business-critical systems but also fosters a rewarding career path in a thriving environment.
