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- Tasks: Provide first-line IT support and troubleshoot issues in person.
- Company: Large organisation in Bristol with a supportive work environment.
- Benefits: Earn £22.13 per hour with flexible working arrangements.
- Why this job: Gain hands-on experience and enhance your tech skills while helping others.
- Qualifications: Basic IT knowledge and a passion for problem-solving.
- Other info: Opportunity for career growth in a dynamic tech environment.
The predicted salary is between 46000 - 46000 £ per year.
A large organisation based in Bristol.
Your new role:
- Provide first-line IT support to end users, delivering hands-on, desk-side assistance across the office.
- The role focuses on floor walking support, device resets, and resolving common hardware, software, and access issues to ensure smooth day-to-day operations.
- Provide floor walking support to troubleshoot and resolve IT issues in person.
- Reset and configure devices such as laptops, desktops, and mobile devices.
- Support login, password, and account access issues.
- Set up hardware, peripherals, and user workstations.
- Respond to IT support requests and log incidents accurately.
- Escalate complex issues to 2nd line support when required.
What you'll get in return: £22.13 Per Hour, Inside IR35, via an umbrella company.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IT Support Technician in Bristol employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Bristol
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how you can align your skills with what they stand for. This will help you stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves hands-on support, be ready to demonstrate your problem-solving abilities. You might even want to prepare a few examples of past issues you've resolved to share during your chat.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you need any tips or advice.
We think you need these skills to ace IT Support Technician in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support. We want to see how you've tackled similar issues before, so don’t hold back on those examples!
Showcase Your Skills: List out your technical skills clearly. Mention any specific software or hardware you’ve worked with, as well as your troubleshooting prowess. We love a tech-savvy applicant!
Keep It Professional: While we appreciate a friendly tone, make sure your application is professional. Use clear language and check for typos – first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Hays Technology
✨Know Your Tech
Brush up on common hardware and software issues that users face. Be ready to discuss how you would troubleshoot problems like device resets or login issues, as this will show your practical knowledge and readiness for the role.
✨Demonstrate Your People Skills
As an IT Support Technician, you'll be interacting with end users regularly. Prepare examples of how you've successfully communicated technical information to non-technical people in the past. This will highlight your ability to provide excellent customer service.
✨Practice Problem-Solving Scenarios
Think of a few real-life scenarios where you had to resolve IT issues. Practise explaining your thought process and the steps you took to solve these problems. This will help you articulate your problem-solving skills during the interview.
✨Ask Insightful Questions
Prepare some questions about the company's IT infrastructure or support processes. This shows your genuine interest in the role and helps you understand what will be expected of you if you get the job.