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For Companies At a Glance
- Tasks: Join our Configuration team to build and deploy Windows 11 systems efficiently.
- Company: We're a dynamic IT service provider focused on innovative solutions.
- Benefits: Earn up to £25.15/hr with flexible hours and rewarding work culture.
- Why this job: Gain hands-on experience in tech while collaborating with a supportive team.
- Qualifications: Must have SC Clearance and experience in Windows OS imaging and deployment.
- Other info: This is a 5-month contract based in Derby, perfect for tech enthusiasts!
Job Description
Join a leading independent technology company as a Technician 3.
Job Overview
The Technician 3 will work on-site as part of the Hardware Team, providing hands-on technical support and ensuring the smooth delivery of end-user services.
This role involves diagnosing and resolving hardware issues, supporting software BAU activities, and delivering high quality customer service through both scheduled and ad hoc support channels.
Tittle: Technician 3
Location: Sinfin Lane, Derby DE24 9GG
Salary: PAYE – £19.85/hr (Basic) or UMB – £25.77/hr (Under IR35)
Start/End Date: 16/02/2026 to 03/06/2026
Work Schedule: Mon-Fri 09:00-17:30
Candidate Must be SC cleared
Key Responsibilities:
- Hardware Support & Break/Fix:
- Perform troubleshooting, diagnostics, and repair of laptops, desktops, and related hardware components.
- Device Builds:
- Build, configure, and deploy laptops and desktops according to corporate standards.
- Tech Bar Support (3 Days per Week on a Rota):
- Provide face-to-face technical assistance to end users, offering quick resolutions and guidance.
- Software BAU & 2nd Line Support:
- Work on day-to-day operational tasks, including managing and resolving 2nd line support tickets and providing remote desktop assistance.
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Next Steps
Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.
We look forward to speaking to you!
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Technician 3 employer: Hays Talent Solutions
Contact Detail:
Hays Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician 3
✨Tip Number 1
Familiarise yourself with Windows 11 deployment processes and best practices. Being able to discuss specific experiences or challenges you've faced in previous deployments can really set you apart during the interview.
✨Tip Number 2
Highlight your experience with decommissioning legacy systems. Be prepared to explain how you've managed this process in the past, as it shows your ability to handle complex transitions effectively.
✨Tip Number 3
Demonstrate your ability to work collaboratively with internal teams. Think of examples where you've successfully worked with others to achieve a common goal, as teamwork is crucial for this role.
✨Tip Number 4
Make sure you're aware of the security clearance requirements. If you already hold an active SC Clearance, mention it upfront, as this could give you a significant advantage in the hiring process.
We think you need these skills to ace Technician 3
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in large-scale Windows 11 deployments and client decommissioning. Use specific examples to demonstrate your technical skills and ability to manage workloads effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Technician 3 role. Mention your familiarity with IT configuration services and your ability to adhere to security protocols, as well as your active SC Clearance.
Highlight Technical Skills: In your application, emphasise your strong knowledge of Windows OS imaging, configuration, and troubleshooting. Be specific about your past experiences that showcase these skills.
Follow Up: After submitting your application, consider following up with the recruitment team if you haven't heard back within a week. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at Hays Talent Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows OS imaging, configuration, and troubleshooting. Highlight specific projects where you've successfully deployed Windows 11 or decommissioned legacy systems.
✨Demonstrate Your Time Management Abilities
Since the role requires managing workloads within set timelines, be ready to share examples of how you've effectively prioritised tasks in previous positions. This will show that you can handle the demands of the job.
✨Understand the Company’s Protocols
Familiarise yourself with submarine site protocols and security requirements. Showing that you understand these aspects will demonstrate your commitment to compliance and safety during onboarding and execution.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the team dynamics, deployment schedules, and any challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
