At a Glance
- Tasks: Lead a dynamic team while ensuring top-notch service delivery and a positive culture.
- Company: Join a leading independent tech and services provider in Glasgow.
- Benefits: Competitive salary, supportive environment, and opportunities for personal development.
- Other info: Enjoy a collaborative atmosphere with potential for career growth.
- Why this job: Make a real impact by leading a motivated team in a fast-paced setting.
- Qualifications: Strong leadership skills and experience in team management.
The predicted salary is between 34000 - 37500 £ per year.
Join a leading independent technology and services provider as Team Lead.
This is a dynamic role where priorities may shift daily. You'll need to balance leadership responsibilities with operational delivery while ensuring high standards and a positive team culture.
Location: Unit 29 Fairfield Place - East Kilbride, Glasgow G74 5LP
Contract Length: 6 months
Work Schedule: Monday - Friday (9:00 - 05:30) Onsite
Key Responsibilities:
- People Leadership (50-80%)
- Lead and develop a team of on-site technicians/support staff.
- Hold regular team briefings and quarterly 1:1s, fostering a positive and motivated team culture.
- Manage day to day people matters: performance, behaviour, absence, holiday, and resource planning.
- Support personal development and ensure your team has the right skills and tools to deliver excellent service.
- Oversee recruitment, onboarding, and offboarding across both internal employees and partner provided resources.
- Ensure full compliance with internal processes such as expenses, overtime, training and health safety.
- Operational Delivery (20-50%)
- Plan and prioritise workloads to meet business needs and Service Level Agreements (SLAs).
- Collaborate with Delivery Leadership, swap and logistics teams, and customer stakeholders.
- Use reporting and data insights to support continuous improvement.
- Manage on-site stock locations.
We think you need these skills to ace Team Leader
People Leadership
Team Development
Performance Management
Resource Planning
Recruitment
Onboarding
Compliance Management
