At a Glance
- Tasks: Support colleagues with Microsoft Teams, providing demos and coaching for a smooth migration.
- Company: Join a leading tech services provider in a dynamic environment.
- Benefits: Competitive daily rate, flexible working hours, and valuable experience.
- Other info: 5-week contract with opportunities to enhance your tech skills.
- Why this job: Be the go-to person for Teams support and help others thrive in their work.
- Qualifications: Strong knowledge of Microsoft Teams and excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Join a leading independent technology and services provider as a Floorwalker Engineer.
Job Overview: We are looking to recruit a Floorwalker Engineer who will be providing floorwalking support, troubleshooting, and user coaching to ensure a smooth migration experience.
Shifts: Monday to Friday (37.5 hours)
Contract: 5 weeks
Location: Gogaburn, Edinburgh
Pay Rate: A daily rate, inscope IR35, of £14.90 (PAYE) OR £19.34 (via a Hays Approved Umbrella Company)
Key Responsibilities:
- Be proactive with a visible and approachable presence to answer questions (not technical troubleshooting)
- Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
- Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
- Share tips and best practices for effective use of Teams
- Encourage engagement and confidence in using Teams for daily work
- Record all assistance provided to colleagues
Key Requirements:
- Strong knowledge of Microsoft Teams features and functionality
- Ability to communicate clearly and educate users in a friendly, non-technical way
- Familiarity with Zoom to explain migration differences
- Comfortable presenting and engaging with both in-person and remote audiences via Teams
- Excellent interpersonal and facilitation skills
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Technician 2 in Edinburgh employer: Hays Talent Solutions
As a Warehouse Operative with our leading independent technology and services provider in Wakefield, you will be part of a dynamic team that values collaboration and efficiency. We offer competitive pay rates, a supportive work culture, and opportunities for professional growth within a thriving environment. Join us to contribute to meaningful projects while enjoying a structured work schedule that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Technician 2 in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when it comes to discussing your skills, especially around Microsoft Teams and Zoom.
✨Tip Number 3
Show off your soft skills! As a Floorwalker Engineer, your ability to communicate clearly and engage with others is key. Be ready to share examples of how you've helped colleagues in the past, especially in non-technical ways.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Technician 2 in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Teams and any relevant coaching or support roles. We want to see how you can bring your skills to the Floorwalker Engineer position!
Show Your Personality:When writing your cover letter, let your friendly and approachable nature shine through. We’re looking for someone who can engage with users, so don’t be afraid to show us your communication style!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to explaining your past experiences and how they relate to this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hays Talent Solutions
✨Know Your Tools Inside Out
Make sure you have a solid understanding of Microsoft Teams and Zoom. Familiarise yourself with their features, functionalities, and differences. This will help you answer questions confidently and demonstrate your expertise during the interview.
✨Practice Your Presentation Skills
Since you'll be delivering demos and engaging with both in-person and remote audiences, practice presenting your ideas clearly and engagingly. Use mock scenarios to simulate the interview environment and get comfortable with your delivery.
✨Show Off Your Interpersonal Skills
The role requires excellent interpersonal skills, so be prepared to showcase your ability to communicate effectively. Think of examples from your past experiences where you've successfully coached or supported others, and be ready to share those stories.
✨Be Proactive and Approachable
During the interview, convey your proactive nature and approachability. Employers want to see that you can create a welcoming environment for users. Share how you would encourage engagement and build confidence in using new tools like Teams.
