At a Glance
- Tasks: Provide on-site IT support and resolve desktop and end-user issues.
- Company: Join a dynamic team in a tech-driven environment.
- Benefits: Competitive pay, flexible hours, and hands-on experience.
- Other info: Great opportunity for career growth in a supportive setting.
- Why this job: Be the go-to tech hero and make a difference every day.
- Qualifications: Experience in IT support and strong problem-solving skills.
The predicted salary is between 14.9 - 14.9 £ per hour.
We are looking for a T2 Technician who will act as an on-site IT Support Engineer, providing desktop and end-user support services. The role involves working either as part of a team or as the single point of contact for site-related IT issues, ensuring smooth operation of hardware, software, and meeting room technologies.
Start Date: 22 June 2026
End Date: 30 August 2030
Working Hours: Monday - Friday, 09:00 - 17:30
Location: Garth Road, Gwynedd, Bangor, LL57 2RG
Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE OR £19.33/hr (via a Hays approved umbrella company)
Key Responsibilities:
- Act as on-site IT support, either independently or within a team
- Perform desktop hardware installations, upgrades, and swaps
- Provide desk-side support for hardware and software issues
- Handle walk-up user queries efficiently and professionally
- Initiate automated builds and post-login configurations for laptops
- Coordinate hardware repairs via defined warranty processes
- Maintain accurate system records in ServiceNow and follow strict processes
- Conduct proactive desk and meeting room checks to ensure availability
Desktop support Engineers (Level 2) employer: Hays Talent Solutions
Join a dynamic team at our Garth Road location in Bangor, where we prioritise employee growth and development. As a Desktop Support Engineer, you'll benefit from a collaborative work culture that values innovation and efficiency, alongside competitive pay and flexible working hours. We are committed to providing our staff with the tools and support they need to excel in their roles, making this an excellent opportunity for those seeking meaningful and rewarding employment.
