Join a leading independent technology and services provider as a Customer Engineer! Job Overview: We are seeking a Customer Engineer to provide advanced desktop installation, configuration, troubleshooting, and end-user support services, ensuring high levels of technical performance and customer satisfaction. The role also includes basic Windows server administration and break-fix support, requiring strong hardware and software expertise, relevant vendor certifications, and the ability to resolve complex technical issues in enterprise environments. Location: Birmingham B37 7YN Rate: An hourly rate, in-scope IR35, of £14.90 (PAYE) OR £19.34 per hour (via a Hays Approved Umbrella Company). Contract Length: 21 Sep 2026 - 20 Sep 2027 Work Schedule: Monday - Friday (9:00 - 17:30) Key Requirements Provide intermediate to advanced desktop installation, configuration, support, and troubleshooting services. Deliver onsite and remote technical support for end-user computing environments. Diagnose and resolve hardware, software, and operating system issues. Perform installation, configuration, administration, and basic break-fix support for Windows (Wintel) Servers. Support and maintain desktops, laptops, peripherals, and related IT infrastructure. Lev...
Customer Engineer employer: Hays Talent Solutions
Join a dynamic and innovative technology provider in Birmingham, where we prioritise employee growth and development. Our collaborative work culture fosters creativity and technical excellence, offering you the chance to enhance your skills while delivering exceptional customer service. With competitive pay and a supportive environment, this role as a Customer Engineer is not just a job, but a pathway to a rewarding career in the tech industry.
