At a Glance
- Tasks: Manage ticket queues, stock, and perform hardware repairs in a dynamic tech environment.
- Company: Join a leading independent technology and services provider with a focus on innovation.
- Benefits: Competitive hourly rate, flexible working hours, and opportunities for skill development.
- Other info: Great career growth potential in a supportive and collaborative atmosphere.
- Why this job: Be part of a critical team ensuring smooth operations and making a real impact.
- Qualifications: Detail-oriented with a proactive approach to problem-solving and teamwork.
Join a leading independent technology and services provider as a Technician 2.
Job Overview: We are looking for a detail-oriented and proactive Hub Technician to manage ticket queues, stock, and hardware repairs while ensuring compliance with service-level agreements. This role is critical in maintaining smooth operations across our Hub and surrounding spokespeople.
Location: Helston
Working Hours: 09:00am to 5:00pm
Contract Duration: 1-Dec-25 till 30-June-25
Daily Rate: A per hour rate, in-scope IR35, of £14.54/hr PAYE) OR £18.87/hr (umbrella company)
Key Responsibilities:
- Ticket Management: Handle and update tickets assigned to the Hub and surrounding spokes, ensuring timely resolution and adherence to service levels.
- Stock Asset Management: Manage Hub stock, including scanning items in/out of locations and maintaining accurate asset records.
- Disposal Management: Oversee and process disposals through the Hub in line with contractual obligations.
- Hardware Repairs: Triage and perform repairs on in-warranty equipment; coordinate with vendors for parts and returns.
- Locker Replenishment: Ensure lockers are replenished as required.
- Service Improvement: Identify potential service issues and suggest improvements.
Technician 2 in Cornwall employer: Hays Talent Solutions
As a Technician 2 at our leading independent technology and services provider in Helston, you will thrive in a supportive work culture that prioritises employee growth and development. We offer competitive pay rates, a collaborative environment, and opportunities to enhance your skills while contributing to meaningful projects that keep our operations running smoothly. Join us to be part of a team that values innovation and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Technician 2 in Cornwall
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the tech industry. A friendly chat can give you insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss how you manage ticket queues and handle hardware repairs. Show us you know your stuff!
✨Tip Number 3
Don’t just wait for job openings; be proactive! Keep an eye on our website for new roles and apply as soon as they pop up. The early bird gets the worm, right?
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, who doesn’t appreciate a bit of gratitude?
We think you need these skills to ace Technician 2 in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Technician 2 role. We want to see how your background aligns with ticket management, stock handling, and hardware repairs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've tackled similar responsibilities in the past.
Show Your Attention to Detail:As a detail-oriented role, we appreciate applications that are free from typos and errors. Double-check your application materials to ensure they reflect your best work!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Hays Talent Solutions
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the Technician 2 role. Familiarise yourself with ticket management systems, stock asset management, and hardware repair processes. Being able to discuss specific tools or software you've used will show your expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled challenging situations in previous roles. Think about times when you resolved a tricky ticket or improved a process. This will demonstrate your proactive approach and ability to maintain smooth operations.
✨Understand the Company Culture
Research the company’s values and mission. Knowing what they stand for can help you align your answers during the interview. It also shows that you're genuinely interested in being part of their team and contributing to their success.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or how they measure success in the Technician 2 role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
