At a Glance
- Tasks: Support sales teams and optimise processes using Salesforce CRM and AI tools.
- Company: Dynamic company focused on enhancing sales effectiveness in Life Sciences.
- Benefits: Flexible hours, competitive pay, and remote work options.
- Other info: Great opportunity for career growth and skill development.
- Why this job: Join a fast-paced environment and make a real impact on sales operations.
- Qualifications: Experience in sales support, strong Salesforce skills, and excellent communication.
The predicted salary is between 56000 - 64000 € per year.
We are looking for a Sales operation Analyst III/Sales Support Admin to support commercial Operations and enhance sales effectiveness. This role focuses on maintaining sales tools, supporting sales teams, and driving process improvements, with a strong emphasis on Salesforce CRM operations.
Pay Rate: £28/hr PAYE basic
Shift: flexible 9-17:00
Interview: Stage 1 - 45 mins Teams call
Location: Basingstoke-remote
Duration: 10 months
Hrs/Wk: 40
Key Responsibilities:
- Manage and maintain (CRM) and other sales tools
- Provide day-to-day support and troubleshooting for sales systems
- Optimise sales processes and improve operational efficiency
- Develop and deliver reports, dashboards, and business insights
- Support sales teams with administrative and operational tasks
- Leverage AI tools to automate routine sales processes
- Create and maintain documentation for systems and processes
- Deliver training sessions and support adoption of tools
- Collaborate with cross-functional teams to enhance commercial effectiveness
- Support and manage user groups and superusers
- Ensure data accuracy, integrity, and system performance
Key Requirements:
- Bachelor's degree OR 5+ years of relevant experience in Sales Operations/Analytics/Sales Support
- Strong expertise in Salesforce CRM (administration & support)
- Advanced skills in: Excel, Power BI, SQL, Data visualisation tools
- Proven experience in sales support or admin roles within a sales team
- Ability to troubleshoot technical and process-related issues
- Strong communication skills (technical + non-technical audiences)
- Ability to work independently in a fast-paced environment
- Background in Life Sciences, Healthcare, or Med-Tech
- Experience with AI-based automation tools for sales operations
- Certifications in Salesforce or Analytics
- Experience in delivering training and managing user adoption programmes
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Sales Support Admin in Basingstoke employer: Hays Talent Solutions
Join a dynamic team in Basingstoke as a Sales Support Admin, where you will play a crucial role in enhancing sales effectiveness and operational efficiency. Our company fosters a collaborative work culture that values innovation and employee growth, offering flexible working hours and opportunities to leverage cutting-edge AI tools. With a strong emphasis on professional development and a supportive environment, we are committed to helping you thrive in your career while making a meaningful impact in the Life Sciences and Healthcare sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Admin in Basingstoke
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge if they refer you!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and CRM tools. Think about how your skills can directly benefit the sales team and be ready to share specific examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Sales Support Admin in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Admin role. Highlight your experience with Salesforce CRM and any relevant sales support roles you've had. We want to see how your skills match what we're looking for!
Showcase Your Skills:Don’t just list your skills; show us how you’ve used them! If you’ve optimised sales processes or delivered training sessions, give us the details. We love seeing real examples of your impact.
Keep It Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘apply now’ and follow the prompts!
How to prepare for a job interview at Hays Talent Solutions
✨Know Your Salesforce Inside Out
Since this role heavily relies on Salesforce CRM, make sure you brush up on your knowledge of its features and functionalities. Be prepared to discuss how you've used Salesforce in previous roles and any specific challenges you've overcome.
✨Showcase Your Analytical Skills
This position requires strong analytical abilities, so come ready to share examples of how you've used data to drive sales improvements. Think about specific reports or dashboards you've created and how they impacted decision-making.
✨Prepare for Technical Questions
Expect some technical questions related to sales tools and processes. Review common troubleshooting scenarios and be ready to explain how you would approach resolving them. This will demonstrate your problem-solving skills and technical expertise.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice explaining complex concepts in simple terms, as you'll need to convey information to both technical and non-technical audiences. Confidence in your delivery can make a big difference!
