At a Glance
- Tasks: Support the Regulations team by managing emails and logging requests efficiently.
- Company: A well-established organisation focused on customer satisfaction and regulatory compliance.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Fast-paced environment with excellent career advancement potential.
- Why this job: Join a dynamic team and make a real difference in regulatory compliance.
- Qualifications: Strong organisational skills and ability to manage high volumes of correspondence.
The predicted salary is between 30000 - 40000 £ per year.
Your new company joins a well-established and customer-focused organisation operating within a regulated environment. The business is committed to delivering excellent customer outcomes and maintaining the highest standards of regulatory compliance. Due to continued growth, an opportunity has arisen for a Regulatory Administration Executive to support a busy Regulations team.
Your new role as a Regulatory Advisor will play a key role in supporting the day-to-day operations of the Regulations team. You will be responsible for managing and triaging high volumes of emails across multiple mailboxes, logging DSARs (Data Subject Access Requests), complaints, and claims within regulatory timescales, and ensuring service level agreements are consistently met.
Key responsibilities include:
- Logging DSARs, complaints, and claims within 24 hours of receipt.
- Issuing acknowledgement letters to customers and Claims Management Companies (CMCs) within regulatory deadlines.
- Managing multiple shared mailboxes and processing correspondence efficiently.
- Monitoring daily exception reports to ensure compliance with SLAs.
- Obtaining call recordings and supporting DSAR requests.
- Contacting customers and CMCs where required to resolve queries.
- Supporting monthly CCA remediation activities.
- Assisting with FOS (Financial Ombudsman Service) referrals.
Regulatory advisor in Basingstoke employer: Hays Talent Solutions
Join a dynamic and supportive workplace where your contributions as a Regulatory Advisor will be valued and recognised. Our company prioritises employee development, offering ample opportunities for growth within a collaborative environment that champions regulatory excellence and customer satisfaction. Located in a thriving area, we provide a flexible work culture that promotes work-life balance and encourages innovation, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory advisor in Basingstoke
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Hays Talent Solutions looking for candidates who are engaged and informed.
We think you need these skills to ace Regulatory advisor in Basingstoke
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Hays Talent Solutions. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Hays Talent Solutions
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Hays Talent Solutions’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
