At a Glance
- Tasks: Provide 1st line IT support and assist users with tech issues.
- Company: Major employer in York offering a supportive environment.
- Benefits: £125 per day, hybrid working, and full training provided.
- Other info: 6-month contract with potential for growth in a dynamic team.
- Why this job: Kickstart your IT career with hands-on experience and training.
- Qualifications: Passion for IT, basic tech knowledge, and customer service skills.
The predicted salary is between 50000 - 65000 £ per year.
LOCATION - YORK - HYBRID WORKING
3-6 MONTH CONTRACT £125 PER DAY FULL TRAINING PROVIDED
Your new role
We are supporting a major employer in York to bring in Computer Science/Technology Graduates to start their careers in a 1st Line IT Support role. This position is a Contract/Interim position and will last up to 6 months.
What you'll need to succeed
- The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech.
- A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills.
- Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would be encouraged to apply.
Comprehensive Training will be provided to ensure the successful candidates are ready when they join the existing IT Help Desk Team.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
IT Trainee/1st line Support in York employer: HAYS Specialist Recruitment
As a Production Operative at our company, you will be part of a dynamic and supportive team dedicated to excellence in manufacturing. We offer competitive benefits, a positive work culture that values collaboration and innovation, and ample opportunities for personal and professional growth. Located in a thriving area, our workplace fosters a sense of community and pride in producing high-quality equipment that makes a difference.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Trainee/1st line Support in York
✨Get Involved in IT Communities
Join local IT meetups or online communities geared towards consulting. Being part of these networking circles can help you learn about upcoming trainee roles at companies like HAYS Specialist Recruitment and gain insider tips from current consultants.
✨Leverage University Career Services
If you’re still in school, tap into your university's career centre. They often have exclusive links to internships and trainee programs. Many firms, including HAYS Specialist Recruitment, collaborate with universities to find fresh talent.
✨Show Off Your Projects
Create a portfolio that showcases your technical skills or consulting projects. Even if you haven’t had formal work experience, personal projects or coursework can make you stand out when applying for a trainee position at HAYS Specialist Recruitment.
✨Apply Early and Often
Trainee positions can be highly competitive, so keep an eye on different platforms, including our website, for openings at HAYS Specialist Recruitment. Don’t hesitate to apply for multiple roles; it’s all about getting your foot in the door!
We think you need these skills to ace IT Trainee/1st line Support in York
Some tips for your application 🫡
Show Off Your Tech Savvy:In IT consulting, demonstrating a solid understanding of tech trends and tools is super important. Make sure your CV highlights relevant coursework, any tech-related projects, or even certifications you might have — they could really set you apart. Don't forget to include your proficiency in software or programming languages that are commonly used in the industry!
Tailor That Cover Letter!:For a trainee role, your cover letter is your chance to show your enthusiasm and eagerness to learn. Mention what draws you to HAYS Specialist Recruitment specifically and how the role will help you grow in the field of IT consulting. Keep it personal and reflect your passion for tech and consulting!
Highlight Team Projects:IT consulting isn't just about technical skills; it's a lot about teamwork too! If you've worked on group projects at university or during internships, make sure to mention them. Describe your role, what tools you used, and any outcomes — this will show you can collaborate effectively on tech solutions.
Prepare Your Portfolio:Although you might not have a ton of experience yet, don’t shy away from showcasing what you’ve worked on. If you’ve done any relevant projects, whether for coursework or personal interests, compile them into a digital portfolio. Include links in your application so we can easily check out your work — it’ll give us a glimpse of your potential!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Nail Your Technical Knowledge
In IT consulting, you'll want to demonstrate a solid grasp of both technical concepts and consultancy methods. Be prepared to tackle some technical questions on software, networking, or project management tools relevant to the position. Brush up on popular frameworks and methodologies like Agile and ITIL — these are often the bread and butter of conversations in this field.
✨Show Your Problem-Solving Skills
Consulting is all about finding solutions for clients, so expect situational questions that test your analytical thinking. Think of past experiences, even if it’s from university projects or group work, where you solved a technical challenge or improved a process. Show how you approach problems methodically—it’s all about showcasing your thought process.
✨Sizzle Your Motivation
As a trainee in IT consulting, the main thing they're looking for is your potential and willingness to learn. Be ready to explain why this role excites you, and how it aligns with your career aspirations. Talk about your passion for technology and how you see yourself growing in the company. They want to invest in someone who’s enthusiastic and eager to take on challenges.
✨Master Your Portfolio Presentation
Even for a trainee role, having a portfolio or examples of relevant work can set you apart. Whether it’s projects from your coursework or personal tech initiatives, be ready to discuss these and how they've equipped you with valuable IT consulting skills. If you’ve completed any team projects, explaining your specific contributions can paint a clear picture of your collaborative approach.
