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- Tasks: Deliver IT training, support system rollouts, and provide hands-on IT assistance.
- Company: Join a friendly team in a collaborative environment focused on technology.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Why this job: Make a real difference by helping others maximise their tech potential.
- Qualifications: Confident, people-focused individuals with a passion for technology.
- Other info: Full driving licence required for travel between offices.
The predicted salary is between 28000 - 42000 £ per year.
LOCATION: YORK
SALARY - £32,000 to £36,000 (Dependent on Experience)
Love helping people get the best out of technology? We're looking for a friendly, proactive IT Support & Training Analyst to deliver training, support system rollouts and provide hands-on IT support.
- Deliver onboarding & IT training
- Support system rollouts & change projects
- Create user-friendly guides
- Provide 1st/2nd line support in a small, collaborative team
- Champion Microsoft 365 and better ways of working
We're after someone confident, people-focused and passionate about improving how teams use technology. A full driving licence is required for travel between offices.
Interested or know someone who'd be a great fit? Get in touch!
IT Support & Training Analyst in York employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support & Training Analyst in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support & Training Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've helped teams improve their tech use. This will demonstrate your people-focused approach and passion for technology.
✨Tip Number 3
Prepare for interviews by brushing up on Microsoft 365 and other relevant tools. Being able to confidently discuss how you can champion these technologies will set you apart from the competition and show that you're the right fit for the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our collaborative team in York.
We think you need these skills to ace IT Support & Training Analyst in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support & Training Analyst role. Highlight any relevant training or support experience, especially with Microsoft 365, to show us you’re the perfect fit!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and professional, and explain why you’re passionate about helping people with technology. We love seeing enthusiasm for the role!
Showcase Your Communication Skills: As an IT Support & Training Analyst, communication is key. Use clear and concise language in your application to demonstrate your ability to explain complex tech concepts simply. We want to see how you can make tech accessible for everyone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and any other relevant technologies. Be ready to discuss how you've used these tools in previous roles and how they can improve team efficiency.
✨Showcase Your People Skills
As an IT Support & Training Analyst, you'll be working closely with others. Prepare examples of how you've successfully trained or supported colleagues in the past. Highlight your ability to communicate complex tech concepts in a simple way.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a user struggling with a system rollout. Think through your problem-solving process and be ready to demonstrate your proactive approach to IT support.
✨Bring Your Own User-Friendly Guide
Create a sample user-friendly guide or training material to showcase your skills. This not only demonstrates your ability to create helpful resources but also shows your initiative and creativity in improving user experience.
