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- Tasks: Engage visitors, promote heritage, and provide excellent experiences at Southend Museums.
- Company: Southend Museums, a hub of local culture and history.
- Benefits: Part-time hours, flexible schedule, and a chance to work in a vibrant environment.
- Other info: Join a supportive team and help make history accessible to everyone.
- Why this job: Be the face of the museum and share your passion for local heritage with visitors.
- Qualifications: Strong communication skills and a love for local culture are essential.
The predicted salary is between 20000 - 25000 £ per year.
Your new role Southend Museums are looking to appoint a permanent part-time Visitor Engagement Officer. You will be responsible for promoting Southend's rich heritage and ensuring visitors to their buildings have an excellent experience. By joining the Museum's Front of House Team as a Visitor Engagement Officer, you will be the face of the museum, providing the first point of contact, welcoming and engaging our visitors, providing tours, maintaining the buildings and invigilating and caring for the fantastic collections. You will also be responsible for the on-site retail offer, actively encouraging donations and supporting fundraising initiatives. Assisting colleagues in the running of learning/engagement sessions and helping to coordinate wedding ceremonies in the beautiful Grade 1 listed buildings.
The working days for this position are:
- Wednesday 10:15-17:15
- Thursday 10:15-17:15
- Friday 10:15-17:15
- Saturday 10:15-17:15
- Sunday 10:15-17:15
Please do not apply for this position if you cannot accommodate the working days. The salary for this post is pro rata to 32.5 hours.
What you'll need to succeed
The ideal candidate will have excellent verbal communication skills, an ability to build rapport with visitors and confidence when speaking to groups and larger audiences. An interest in local heritage and culture is essential and experience in the museum sector would be advantageous. You will need to be proactive, able to show confidence in decision-making and able to collaborate and work well as part of a team. You will be organised, adaptable, flexible, reliable and confident. A good communicator who adapts their approach to meet the needs of our visitors, you will be comfortable engaging with people from all backgrounds, ensuring our heritage is accessible to everyone. If you are shortlisted for an interview, you will be required to prepare a 10-minute talk, based on a topic of historic.
Visitor Engagement Officer - Perm-Part Time 32.50hrs pro rata employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Engagement Officer - Perm-Part Time 32.50hrs pro rata
✨Tip Number 1
Get to know the museum inside out! Familiarise yourself with its collections, history, and any upcoming events. This way, when you chat with visitors or during your interview, you can show off your passion and knowledge about Southend's heritage.
✨Tip Number 2
Practice your communication skills! Whether it's speaking in front of a mirror or with friends, get comfortable engaging with different audiences. Remember, as a Visitor Engagement Officer, you'll be the face of the museum, so confidence is key!
✨Tip Number 3
Show your enthusiasm for local culture! When you're chatting with potential employers or during interviews, let your love for Southend's heritage shine through. Share personal stories or experiences that connect you to the community.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and contributing to the fantastic work at the museum.
We think you need these skills to ace Visitor Engagement Officer - Perm-Part Time 32.50hrs pro rata
Some tips for your application 🫡
Show Your Passion for Heritage: When writing your application, let your love for local heritage and culture shine through. We want to see how your interests align with the role of Visitor Engagement Officer, so share any relevant experiences or stories that highlight your enthusiasm!
Tailor Your Communication Style: Make sure your written application reflects the excellent verbal communication skills we’re looking for. Use clear, engaging language and adapt your tone to match the friendly, welcoming vibe of our museum. Remember, you’ll be the face of the museum!
Highlight Teamwork and Flexibility: We value collaboration and adaptability, so don’t forget to mention your experience working in teams. Share examples of how you’ve successfully worked with others and adapted to changing situations, as this will show us you’re a great fit for our Front of House Team.
Follow the Application Process: To make things easy for us, apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. Plus, it’s a great way to show you’re proactive and organised right from the start!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Heritage
Make sure you brush up on Southend's rich heritage and culture. Familiarise yourself with key historical facts and stories that you can share during your interview. This will not only show your interest but also demonstrate your ability to engage with visitors.
✨Practice Your Communication Skills
Since excellent verbal communication is crucial for this role, practice speaking clearly and confidently. You might want to rehearse your 10-minute talk with friends or family, focusing on how to engage an audience and keep their attention.
✨Show Your Proactivity
Think of examples from your past experiences where you took the initiative or made decisions that positively impacted a situation. Be ready to share these stories during your interview to highlight your proactive nature and decision-making skills.
✨Be Team-Oriented
This role requires collaboration, so be prepared to discuss how you've worked effectively in teams before. Share specific instances where you contributed to a group effort, showcasing your adaptability and reliability as a team player.