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- Tasks: Support students with queries and direct them to the right services.
- Company: Join a dynamic Student Support and Wellbeing team.
- Benefits: Earn £13.87 per hour with holiday pay and flexible hours.
- Other info: Perfect for organised and empathetic individuals in a fast-paced environment.
- Why this job: Make a real difference in student wellbeing while gaining valuable experience.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 27000 - 29000 £ per year.
We're looking for a Student Wellbeing Receptionist to join a busy Student Support and Wellbeing team. This is a front‑line administrative role, supporting students with queries and ensuring they're directed to the right services.
What you'll be doing:
- Providing first‑point‑of‑contact support to students (in person and over the phone)
- Responding to student queries and giving clear, accurate information
- Logging mitigating circumstances and coursework extension requests accurately (Excel)
- Drafting and sending sensitively worded emails using Outlook templates
- Signposting and referring students to appropriate support services
- Handling confidential information in line with GDPR
- Working closely with colleagues across multiple teams
What we're looking for:
- Strong written communication and attention to detail
- Excellent organisation and ability to follow processes
- Confidence using Excel and Outlook
- Calm, professional, and approachable manner
- Previous admin experience desirable
- Able to work independently while knowing when to ask for support
A great opportunity for someone organised, empathetic, and confident supporting student wellbeing in a fast‑paced environment.
Student Wellbeing Receptionist employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Wellbeing Receptionist
✨Tip Number 1
Make sure you research the Student Wellbeing team and understand their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in supporting students.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being calm and approachable is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Brush up on your Excel and Outlook skills before the interview. Being able to demonstrate your proficiency can set you apart from other candidates and show you're ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Student Wellbeing Receptionist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Wellbeing Receptionist role. Highlight your relevant experience and skills, especially in admin and communication, so we can see how you fit right into our team.
Showcase Your Communication Skills: Since this role involves a lot of interaction with students, it's crucial to demonstrate your strong written communication skills. Use clear and concise language in your application to reflect how you'd communicate with students.
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, as we value accuracy and organisation. This will show us that you can handle the responsibilities of logging information and managing queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Wellbeing Receptionist. Familiarise yourself with the key tasks like handling student queries and using Excel and Outlook. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role requires strong written and verbal communication, practice how you articulate your thoughts. You might want to prepare examples of how you've effectively communicated in previous roles, especially in sensitive situations. This will demonstrate your ability to handle queries professionally.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially in a busy environment. Think of specific instances where you successfully juggled multiple tasks or followed processes meticulously. This will highlight your suitability for a fast-paced role.
✨Demonstrate Empathy and Approachability
As a Student Wellbeing Receptionist, being approachable is key. Prepare to share experiences where you've supported others or handled confidential information sensitively. This will show that you can create a welcoming atmosphere for students seeking help.