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For Companies At a Glance
- Tasks: Manage customer calls, log job details, and support engineers in a dynamic environment.
- Company: Established building services company with nearly 50 years of industry leadership.
- Benefits: Starting salary of £24,000, 30 days holiday, and a supportive work culture.
- Why this job: Join a market leader and develop your administrative skills in a rewarding role.
- Qualifications: Experience in customer service and strong organisational skills required.
The predicted salary is between 24000 - 24000 £ per year.
The company: Our client based in Portadown is a building services company trading for nearly 50 years and is firmly established as a market leader in their industry. They are recruiting for a Service Administrator on a permanent basis. Hours of work is Monday - Thursday 8-4.45 and Friday 8-12.45.
The role: As Service Administrator your duties will include:
- Answering customer phone calls
- Recording in detail jobs from clients
- Logging all call job details onto the computer database
- Creating job orders
- Closing jobs after work is completed
- Raising purchase orders
- Working with engineers and clients
The Requirements: To be considered for the role your CV will demonstrate proven ability in an administrative, customer service role, have excellent attention to detail, strong computer skills and good organisational skills.
The Opportunity: Our client offers an excellent starting salary of £24,000 plus depending on experience, 30 days holidays, great working environment and the opportunity to work with a market leader in their industry.
What to do next: If you are interested in this role call Brian in Hays or email your CV.
Service Administrator employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Get to know the company before your interview! Research their history, values, and recent projects. This will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice common interview questions related to customer service and administration. We can even role-play with a friend to boost our confidence and refine our responses.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows we’re engaged and keen to learn more about the team and the role.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and keep us on their radar.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative and customer service roles. We want to see how your skills match the requirements, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since the role involves logging details and creating job orders. Make it easy for us to see your qualifications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the building services company. Understand their history, values, and what makes them a market leader. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Service Administrator, you'll be dealing with clients regularly. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your communication skills and how you ensure customer satisfaction.
✨Demonstrate Attention to Detail
This role requires excellent attention to detail, so be ready to discuss how you manage tasks that require precision. You could mention specific tools or methods you use to stay organised and ensure accuracy in your work, especially when logging job details or creating orders.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you as well.