At a Glance
- Tasks: Oversee maintenance services and ensure tenant satisfaction through effective communication.
- Company: Established Housing Association in Belfast with a strong community focus.
- Benefits: Competitive salary, weekly pay, and potential for contract extension.
- Other info: Immediate start with opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: HND in construction or relevant experience in property management required.
The predicted salary is between 33000 - 38000 £ per year.
Your new company
The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit a Property Services Officer on a temporary contract basis for a period of 6 months with the possibility of further extension.
Your new role
You will oversee the delivery of an efficient maintenance service, ensuring tenant satisfaction. This will include:
- Responding directly to tenants' queries regarding maintenance by telephone and/or by personal visits.
- Inspecting, where necessary, defects or repairs reported to the office, identifying the reason for the problem and ensuring it is repaired within the proper response time.
- Liaising with contractors to ensure problems are dealt with quickly and effectively.
- Monitoring the performance of contractors.
- Completing inspections in pre-set percentages of work completed by maintenance contractors.
- Carrying out 'Change of Tenancy Inspections' for properties ensuring void properties are returned ready to let at the earliest opportunity.
What you'll need to succeed
To be considered for this position, you must possess:
- An HND or equivalent in a construction related discipline, or sound knowledge of building construction with a minimum of 2 years' relevant experience in construction or estate/property management.
- A high level of knowledge and experience in the diagnosing of repairs to domestic dwellings and buildings.
- Good problem-solving, communication and negotiation skills.
- Good organisational and computer skills, including MS Word and other MS programmes.
What you'll get in return
This position offers an immediate start with the opportunity to work with an established Housing Association based in Belfast. You will be paid via Hays on a weekly basis for all hours worked.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Property Services Officer (Housing) employer: HAYS Specialist Recruitment
Join an established Housing Association in Belfast, where you will play a vital role in ensuring tenant satisfaction through efficient maintenance services. With a supportive work culture that values employee growth and development, this temporary position offers competitive pay and the chance to make a meaningful impact in the community. Enjoy the benefits of working in a collaborative environment that prioritises both professional and personal fulfilment.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Officer (Housing)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property management sectors. You never know who might have a lead on a Property Services Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to maintenance and tenant satisfaction. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've successfully diagnosed and resolved issues in previous roles, especially in construction or property management.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace Property Services Officer (Housing)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property management and maintenance. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Property Services Officer role. Share specific examples of your problem-solving skills and how you've ensured tenant satisfaction in the past.
Showcase Your Communication Skills:Since this role involves liaising with tenants and contractors, make sure your application reflects your strong communication abilities. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction and maintenance processes. Be ready to discuss your experience in diagnosing repairs and managing properties, as this will show that you’re the right fit for the role.
✨Showcase Your Communication Skills
Since you'll be liaising with tenants and contractors, practice how you communicate your thoughts clearly and effectively. Think of examples where you've successfully resolved issues or negotiated solutions in the past.
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows you're proactive and genuinely interested in how the company operates and how you can contribute.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of specific situations from your past work where you had to manage maintenance issues or tenant queries, and be ready to explain how you handled them.
