At a Glance
- Tasks: Engage visitors with exciting talks and tours at a local tourist attraction.
- Company: A vibrant local tourist attraction with a focus on customer experience.
- Benefits: Earn £13.70 per hour for 21 hours a week, with flexible shifts.
- Other info: Join a dynamic team and enjoy a fun work environment!
- Why this job: Share your passion for museums and create memorable experiences for visitors.
- Qualifications: GCSEs in Maths and English, plus customer service experience.
The predicted salary is between 13.7 - 13.7 £ per hour.
Your new company A Local Tourist attraction, is looking for a visitor Guide. 21 hours per week.
Working hours will be between 9.30am and 5.00pm on a rota basis, in line with opening days, which are Tuesday to Sunday.
Your new role You will be a visitor guide to the organisation's exhibits and galleries, actively engaging visitors and creating a positive impression of the organisation.
You will meet and greet visitors in a friendly and polite manner, providing high standards of customer care.
In your role, you will provide accurate and up-to-date information to all visitors.
Assist with the start-up and close down of exhibitions, including AV equipment as required.
Manage visitor comments and complaints.
As a visitor guide, you will provide talks and tours of the organisation's exhibit buildings and objects to school groups and general visitors as required and be able to assist with the preparation and delivery of events such as, but not limited to, weddings, exhibition launches, corporate hire events and other activities taking place on site.
You will also ensure the safety of visitors and of other employees by strict adherence to all relevant policies and procedures.
In your Visitors guide role, you will work on an individual basis or as part of a team as required.
What you'll need to succeed Essentially, you will have a minimum of 2 GCSEs at Grade C or above in Maths and English (or equivalent) AND 1 year's experience of working in a customer service role in a fast-paced, public-facing environment.
OR 2 years' experience in a customer service role in a fast-paced, public-facing environment.
Essentially, you will have experience of developing or delivering activities, talks or tours.
Demonstrable interest in museums.
Enthusiasm and passion for delivering exceptional customer service to a wide range of people of all ages and abilities.
Experience of assimilating information and communicating it effectively in a readily understandable way to the general public.
Experience of working within a team and as an individual within a team, demonstrating a high level of self-motivation and initiative.
Availability to work flexible hours within a rota system, including weekends, evenings and bank holidays (annualised hours).
A sound knowledge of IT systems such as Microsoft Outlook, Word, Excel and Teams.
What you'll get in return A temporary position with an hourly rate of £13.70 per hour 21 hours per week on a rota basis What you need to do now If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept the T
Visitor Guide - Omagh TLNT1_NI employer: HAYS Specialist Recruitment
As a Production Operative at our company, you will be part of a dynamic and supportive team dedicated to excellence in manufacturing. We offer competitive benefits, a positive work culture that values collaboration and innovation, and ample opportunities for personal and professional growth. Located in a thriving area, our workplace fosters a sense of community and pride in producing high-quality equipment that makes a difference.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Guide - Omagh TLNT1_NI
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Visitor Guide - Omagh TLNT1_NI
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at HAYS Specialist Recruitment. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
