At a Glance
- Tasks: Lead a team to deliver top-notch maintenance services for housing association tenants.
- Company: Join Rural Housing Association, a community-focused organisation making a difference.
- Benefits: Enjoy hybrid working, a generous pension scheme, and health care support.
- Other info: Immediate start with excellent career development opportunities.
- Why this job: Make a real impact in the community while developing your management skills.
- Qualifications: 5 years in property management with supervisory experience required.
The predicted salary is between 39862 - 46142 £ per year.
Your new company is Rural Housing Association, which is looking to recruit a Maintenance Manager on a fixed term contract for a period of 15 months to cover maternity leave.
Your new role involves reporting to the Development and Property Assets Director and being responsible for the delivery of a customer-focussed, cost-effective response and planned maintenance service to Association tenants. You will:
- Manage, develop, and motivate employees to deliver objectives in line with KPIs to drive a high-performance culture ensuring high quality standards, consistency of approach, and compliance in all procedures.
- Continuously monitor and report on the performance of the maintenance service and implement improvement plans as required.
- Monitor the progress of all maintenance work (Response, Planned and Cyclical) ensuring projects are undertaken in accordance with Health and Safety legislation.
- Monitor and report on the performance of contractors, checking tenant satisfaction for all works completion times against the Association's Performance Standards and Targets.
- Ensure all complaints are actioned and resolved in line with the Associations Complaints Policy.
- Oversee that all Response repair requests are processed and completed within proper response times, in line with the Association's Measured Term Contract.
- Achieve the Association's Key Performance Indicators and targets in relation to response repairs, change of tenancy repairs, adaptations, void management, servicing, pre- and post-inspections, invoice payments, etc.
- Oversee the agreed planned cyclical maintenance programme to ensure completion within relevant timescales and standards.
- Ensure adaptations are completed in accordance with the procedures detailed in the DFC Housing Association Guide.
- Work with colleagues to ensure the completion of a void inspection schedule of works required for the re-let of void properties in line with the association's Void Management Policy.
To be considered for this role, you must possess:
- A relevant third level qualification.
- 5 years of Property Management experience with at least 2 of those at a supervisory level.
- A proven track record in formulating and delivering programmes to performance targets, budget, and achieving high levels of customer satisfaction.
- Strong proven procurement and contract management experience relating to the delivery of work programmes.
- Knowledge and experience of managing Measured Term Contracts and a proven track record of delivery.
- Strong project management skills and a proven track record of delivery.
- The ability to build and manage collaborative relationships with a range of stakeholders.
- Proven success in managing contractors, consultants, suppliers, and budgets.
This role offers an immediate start and the opportunity to take up a key role with responsibility for the development and delivery of the planned and response maintenance service. Alongside the basic salary, Rural Housing offers a range of benefits to employees, including hybrid working, a great pension scheme (15.5% employer contribution), excellent supported learning/development opportunities, a paid health care plan which can provide help with dental, optician and medical costs, and an EV Car and Cycle to Work scheme.
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Maintenance Manager (Housing Association) in Omagh employer: HAYS Specialist Recruitment
Rural Housing Association is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture where your contributions directly impact the community. With benefits such as hybrid working, a generous pension scheme, and comprehensive health care support, you will find ample opportunities for professional growth while enjoying a fulfilling work-life balance in a role that truly makes a difference.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager (Housing Association) in Omagh
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Maintenance Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to maintenance and customer service, so you can showcase how your experience aligns with their goals. We want to see you shine!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and delivering on KPIs. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help us deliver top-notch maintenance services.
We think you need these skills to ace Maintenance Manager (Housing Association) in Omagh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Manager role. Highlight your relevant experience in property management and any supervisory roles you've held. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific achievements that demonstrate your ability to meet KPIs and manage maintenance services effectively.
Showcase Your Customer Focus:Since this role is all about delivering a customer-focussed service, make sure to include examples of how you've successfully managed tenant satisfaction in your previous roles. We love to see how you’ve gone above and beyond for customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Rural Housing Association.
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Stuff
Make sure you brush up on your property management knowledge, especially around maintenance services and KPIs. Familiarise yourself with the specific challenges faced by housing associations, as this will show that you're not just qualified but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Since the role involves managing and motivating a team, be ready to share examples of how you've successfully led teams in the past. Highlight any strategies you've used to drive performance and ensure high-quality standards, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with contractor performance or tenant complaints. Think through some scenarios in advance and prepare structured responses that demonstrate your problem-solving skills and adherence to health and safety regulations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the current challenges the maintenance team is facing or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
