Technical Officer (Housing Association) in Newtownabbey

Your new company

The services of Hays have been retained by our client, Alpha Housing, to recruit a Technical Officer on a permanent basis. Alpha currently manages a stock of c. 1,000 homes in 40 locations across Northern Ireland. Homes are mainly sheltered housing for older people living independently. The stock also consists of an increasing number of family homes through the growing newbuild programme.

Your new role

Reporting to the Head of Asset Management, you will deliver an efficient and effective response maintenance service to ensure that the Association's stock is maintained to the highest standards. This will include:

• Providing a high level of service to Association tenants, responding promptly to maintenance queries, processing, allocating and issuing response work orders.
• Undertaking pre and post-inspections of response maintenance works, ensuring repairs are undertaken within the appropriate response time.
• Liaising with contractors, ensuring issues with repairs are dealt with efficiently, as well as monitoring the overall performance of the contractor.
• Carrying out pre and post inspections of void properties, ensuring void properties are returned ready to let at the earliest opportunity.
• Liaising with the Housing Management team and scheme managers in relation to updating tenants on progress with repairs.
• Maintaining up-to-date records, ensuring works are entered into the in-house system.
• Approving contractor's invoices for payment in line with the agreed schedule of rates, ensuring the Association receives value for money.

What you'll need to succeed

To be considered for this position, you must possess:

• A professional or 3rd level qualification in a building related discipline and a minimum of 2 years' experience in the delivery of response or planned and cyclical maintenance programmes, or;
• A minimum of 5 GCSEs at grade C and above (including English and Maths) and a minimum of 5 years' relevant experience in the delivery of response, planned and cyclical maintenance programmes.

You will also possess a high level of:

• Understanding of building regulations and health and safety legislation.
• Communication skills both written and oral.
• Organisation skills and ability to work to tight deadlines.
• Ability to work as part of a team but take the lead and use your own initiative when necessary.
• IT skills - working knowledge of MS Office packages and administration skills.

What you'll get in return

Alongside a competitive basic salary, this role comes with:

• Essential car users allowance of £1,239 per annum.
• Annual incremental progression through the salary scale is dependent on satisfactory performance. There is also an annual cost of living increase.
• A defined contributory pension scheme with the employers' contribution set at 10% of annual salary.
• Hybrid working, with two fixed days per week in the office, which is currently Tuesdays and Thursdays.
• Flexible start and finish times.
• Car parking on-site.
• The organisation encourages and supports personal and career development, such as funding colleagues to obtain professional qualifications, to providing time to participate in sector initiatives and working groups.

What you need to do now

Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.