At a Glance
- Tasks: Coordinate services and support a busy office with customer queries and maintenance teams.
- Company: Join a well-established market leader in Newry with a dynamic work culture.
- Benefits: Negotiable salary, 29 days holiday, and comprehensive training.
- Other info: Exciting career growth opportunities in a supportive environment.
- Why this job: Be part of a creative team and make a real difference in customer service.
- Qualifications: Strong administration skills and attention to detail are essential.
The predicted salary is between 35910 - 43890 £ per year.
Service Coordinator - Newry Your new company A fantastic opportunity to work for a well-established, recognised organisation based in Newry.
This organisation is a market leader in their industry.
Due to expansion, they are recruiting for a Service Coordinator on a permanent basis.
The hours of work for this role is Monday - Friday 9-5.
Salary for this role is negotiable depending on experience.
Your new role As Works Coordinator you will be responsible for providing administration and coordination support in a busy office.
Main responsibilities include answering phone calls, dealing with customer queries, taking in work orders and projects from clients, recording in detail faults and projects from customers and arranging for maintenance staff to go on-site to resolve the issues and keep customers up to date.
You wil work closely with foremen and coordinate maintenance teams and coordinate materials to sites.
You will create work jobs onto the database, prioritise jobs and update the maintenance team and arrange diaries for engineers, joiners, electricians, plumbers etc and inform clients when the work will be carried out.
What you'll need to succeed You will have excellent administration skills, excellent attention to detail and planning and organisational skills.
What you'll get in return You will be offered an excellent starting salary, 29 days holidays.
You will receive training and support from a market leading organisation.
You will enjoy an exciting and creative work environment with a team of dedicated professionals.
What you need to do now ...
If you are interested in this role call Brian in Hays on or email cv.
If this job isn't quite right for you but you are looking for a new job please call me for a confidential discussion.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be
Skills: administration customer service data entry
Benefits: negotiable TPBN1_NI
Service Coordinator in Newry employer: HAYS Specialist Recruitment
As a Production Operative at our company, you will be part of a dynamic and supportive team dedicated to excellence in manufacturing. We offer competitive benefits, a positive work culture that values collaboration and innovation, and ample opportunities for personal and professional growth. Located in a thriving area, our workplace fosters a sense of community and pride in producing high-quality equipment that makes a difference.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Newry
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at HAYS Specialist Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like HAYS Specialist Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Service Coordinator in Newry
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to HAYS Specialist Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at HAYS Specialist Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at HAYS Specialist Recruitment!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
