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- Tasks: Lead the transformation of rent and service charge processes in a dynamic housing association.
- Company: Forward-thinking housing association based in Manchester.
- Benefits: Immediate start, hybrid working, free parking, and great public transport access.
- Why this job: Shape and modernise rent services while making a real impact in the community.
- Qualifications: Experience in rent-setting and strong leadership skills required.
- Other info: Join a team focused on continuous improvement and best practices.
The predicted salary is between 40000 - 50000 £ per year.
We are currently recruiting for an experienced Rent Setting Team Leader to join a forward-thinking housing association in Manchester. This is a key leadership role with a strong emphasis on systems, service transformation, and continuous improvement across rent and service charge delivery.
The Role
As Rent Setting Team Leader, you will lead the implementation and development of rent and service charge processes, ensuring they align with best practice, regulatory requirements, and organisational objectives. You will play a pivotal role in transforming rental services through effective use of systems and technology.
Key responsibilities include:
- Leading the end-to-end rent and service charge setting process within the organisation
- Driving systems improvement and transformation, exploring new developments and maximising current system functionality
- Building, reviewing, and developing robust, efficient processes to ensure accuracy and consistency
- Leading and managing change initiatives within the Rent Setting team
- Acting as the systems subject-matter expert for rent and service charge activities
- Ensuring compliance with housing regulation, rent standards, and internal governance
- Supporting, coaching, and developing team members to deliver a high-quality service
About You
You will bring a blend of technical rent-setting expertise and systems knowledge, with experience leading change in a housing or similar regulated environment.
You will ideally have:
- Proven experience in rent and/or service charge setting within a housing association
- Strong understanding of housing management systems and data integrity
- Experience leading systems improvements or service transformation projects
- The ability to translate complex system functionality into practical processes
- Strong leadership, communication, and stakeholder engagement skills
- A proactive, solutions-focused approach to implementing change
What's on Offer
- Immediate start opportunity
- Hybrid working - 2 days per month on site
- Manchester location with free parking and excellent access to public transport
- The chance to play a key role in shaping and modernising rent services
If you are passionate about systems, process improvement, and delivering best-practice rent services, we would love to hear from you.
Rent Setting Team Leader in Manchester employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Setting Team Leader in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to rent setting and service transformation, so you can showcase how your experience aligns with their goals.
✨Tip Number 3
Practice your leadership stories! Be ready to discuss specific examples of how you've led change or improved processes in previous roles. This will help you stand out as a candidate who can drive systems improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Rent Setting Team Leader in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in rent setting and systems improvement. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Leadership Skills: As a Rent Setting Team Leader, your leadership experience is crucial. Use specific examples in your application to demonstrate how you've successfully led teams or projects in the past. We love seeing proactive, solutions-focused approaches!
Highlight Your Technical Expertise: Don’t forget to mention your knowledge of housing management systems and any relevant technical skills. We’re looking for someone who can translate complex system functionality into practical processes, so make that clear in your application.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Systems Inside Out
As a Rent Setting Team Leader, you'll need to demonstrate your expertise in housing management systems. Brush up on the specific systems used by the organisation and be ready to discuss how you've improved or transformed processes in your previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've successfully led teams through change initiatives. Highlight your coaching and development strategies that have resulted in high-quality service delivery.
✨Understand Regulatory Requirements
Familiarise yourself with the relevant housing regulations and rent standards. Be prepared to discuss how you ensure compliance in your work and how you can help the organisation meet its regulatory obligations.
✨Be Solutions-Focused
The job calls for a proactive approach to problem-solving. Think of specific challenges you've faced in rent setting or service charge processes and how you overcame them. This will show your potential employer that you're ready to tackle issues head-on.