At a Glance
- Tasks: Lead and enhance operational data infrastructure while driving innovation and efficiency.
- Company: Fast-growing, award-winning professional services firm with a national client base.
- Benefits: Flexible hybrid working, ongoing career development, and an enviable benefits package.
- Other info: Join a team focused on innovation, automation, and continuous improvement.
- Why this job: Shape the future of operations and make a real impact in a dynamic environment.
- Qualifications: Experience in senior operations roles, strong data expertise, and excellent communication skills.
The predicted salary is between 60000 - 80000 € per year.
Prestigious opportunity with a fast growing, award winning professional services firm with a national client base. With strong year on year growth and a reputation for delivering exceptional client outcomes, we are investing heavily in data, systems, and operational excellence to support our continued expansion.
Due to ongoing growth, we are seeking an experienced and driven IT Operations Manager to play a key role in shaping and enhancing our operational infrastructure. This is a senior, strategic role sitting at the intersection of data, technology, and business operations, responsible for ensuring the organisation runs efficiently through high quality management information, robust systems, and effective cross functional collaboration.
As our IT Operations Manager you will:
- Own and enhance the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility.
- Lead the development and governance of management information (MI) and reporting for senior leadership.
- Manage and develop a data analytics function, including dashboards and reporting tools (e.g. Power BI, SQL).
- Partner with stakeholders across the business to improve reporting, processes, and performance insights.
- Oversee operational support functions and team members across the wider business.
- Ensure processes align with regulatory and compliance requirements (e.g. GDPR).
- Collaborate with technology, development, and project teams on systems and transformation initiatives.
- Support business growth by monitoring and improving new business performance and tracking.
- Lead or contribute to key projects including system migrations and process standardisation.
- Contribute to data and AI strategy, including identifying opportunities for automation and innovation.
If you possess a combination of the following skills, then LET'S TALK!
- Proven experience in a senior operation or business operations role, ideally within professional services.
- Strong expertise in data, reporting, and Business Intelligence tools (Power BI, Tableau, etc.).
- Advanced working knowledge of SQL and relational databases.
- Experience with CRM or case management systems and data flows.
- Track record of delivering cross functional projects involving multiple stakeholders.
- Experience managing teams within a broader operational environment.
- Strong commercial awareness and ability to link operations to financial outcomes.
- Excellent communication skills with the ability to influence across all levels.
- Comfortable working in a fast paced, evolving environment.
- Exposure to AI, automation, or data led innovation is highly desirable.
- Understanding of data governance, security, and compliance principles.
In return, you will be rewarded with ongoing career development in addition to an enviable benefits package and flexible hybrid working environment.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
IT Operations Manager in Manchester employer: HAYS Specialist Recruitment
Join a prestigious and rapidly growing professional services firm that values innovation and operational excellence. With a strong commitment to employee development, you will benefit from a flexible hybrid working environment, an enviable benefits package, and the opportunity to shape the future of our data and technology landscape. This role not only offers strategic influence but also fosters a collaborative culture where your contributions directly impact our continued success.
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an IT Operations Manager role. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their data and operational strategies, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills with a portfolio! If you've worked on data analytics projects or system migrations, compile examples of your work. This tangible evidence can really impress hiring managers and demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Operations Manager role. Highlight your expertise in data, reporting, and any relevant tools like Power BI or SQL. We want to see how you can contribute to our operational excellence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past achievements in managing operations and driving performance insights. Let us know how you can help shape our future!
Showcase Your Communication Skills:As an IT Operations Manager, you'll need to influence across all levels. Make sure your application showcases your excellent communication skills. Whether it's through your CV or cover letter, we want to see how you can engage with stakeholders effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about the position and our company culture there!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Data Inside Out
As an IT Operations Manager, you'll be expected to have a strong grasp of data management and reporting tools. Brush up on your knowledge of Power BI, SQL, and any other relevant software before the interview. Be ready to discuss how you've used these tools in past roles to enhance operational efficiency.
✨Showcase Your Leadership Skills
This role involves managing teams and collaborating with various stakeholders. Prepare examples that highlight your leadership experience and how you've successfully led cross-functional projects. Think about specific challenges you faced and how you overcame them to achieve results.
✨Understand Compliance and Governance
Familiarise yourself with GDPR and other compliance requirements relevant to the role. Be prepared to discuss how you've ensured compliance in previous positions and how you would approach this in the new role. This shows you're not just technically savvy but also aware of the regulatory landscape.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Practice articulating your thought process when faced with operational challenges or data-related issues. This will demonstrate your ability to think critically and make informed decisions under pressure.
