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- Tasks: Be the first point of contact for tenants and manage maintenance requests.
- Company: Join a reputable Public Sector Organisation in North Belfast.
- Benefits: Enjoy a competitive salary of £26,835 per annum with an immediate start.
- Why this job: Gain valuable experience in customer service and administration while making a difference.
- Qualifications: GCSE English and Maths Grade C or above, plus 1 year of relevant experience.
- Other info: This is a 1-year contract role with opportunities for growth.
The predicted salary is between 26835 - 26835 £ per year.
Your new company is a Public Sector Organisation based in North Belfast looking to recruit for a maintenance administrator.
Your new role includes:
- Acting as the first point of contact taking calls from tenants.
- Logging any maintenance work required.
- Liaising with contractors.
- Keeping online records updated.
- Updating compliance records.
What you'll need to succeed:
- GCSE English and Maths Grade C or above.
- A minimum of 1 year's experience in a similar role (within the last 5 years).
- Previous customer service experience with excellent communication skills.
- Working knowledge of maintaining and developing databases.
- Working knowledge of Microsoft Office to include Word, Excel, and Outlook.
- Strong organisational skills.
- Good problem-solving ability.
- Ability to work on own initiative.
What you'll get in return:
- £26,835 per annum.
- Belfast.
- Immediate start.
- 1-year contract.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Maintenance Administrator - Belfast employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Administrator - Belfast
✨Tip Number 1
Familiarise yourself with the specific maintenance processes and procedures used in public sector organisations. This knowledge will help you demonstrate your understanding of the role during any interviews.
✨Tip Number 2
Brush up on your customer service skills, as you'll be the first point of contact for tenants. Practising how to handle various tenant queries can give you an edge in demonstrating your communication abilities.
✨Tip Number 3
Make sure you're comfortable using Microsoft Office, especially Excel and Word. Consider taking a quick online course or tutorial to sharpen your skills, as this will show your commitment to being proficient in the tools required for the job.
✨Tip Number 4
Network with professionals in the public sector or maintenance administration field. Engaging with others can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Maintenance Administrator - Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Emphasise your communication skills and any previous roles where you managed databases or worked with Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience in similar roles and how your skills align with the requirements, such as problem-solving and organisational abilities.
Highlight Relevant Qualifications: Clearly state your GCSE qualifications in English and Maths, ensuring they are easily visible on your CV. If you have any additional certifications related to administration or customer service, include those as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of a Maintenance Administrator.
How to prepare for a job interview at HAYS Specialist Recruitment
✨Showcase Your Customer Service Skills
Since the role involves being the first point of contact for tenants, it's crucial to demonstrate your customer service experience. Prepare examples of how you've effectively handled customer queries or complaints in the past.
✨Highlight Your Organisational Abilities
The job requires strong organisational skills, so be ready to discuss how you manage your workload and keep records updated. Consider sharing specific tools or methods you use to stay organised.
✨Familiarise Yourself with Microsoft Office
As the role involves using Microsoft Word, Excel, and Outlook, brush up on your skills in these applications. Be prepared to discuss how you've used them in previous roles, especially in maintaining databases or compliance records.
✨Demonstrate Problem-Solving Skills
The ability to solve problems is key in this position. Think of instances where you've successfully resolved issues, particularly in a maintenance or administrative context, and be ready to share those stories during the interview.
