At a Glance
- Tasks: Manage housing services and support residents in a vibrant community.
- Company: A leading Housing Association dedicated to improving lives in Derry / Londonderry.
- Benefits: Temporary role with potential for extension and valuable experience.
- Other info: Join a supportive team and develop your skills in a meaningful environment.
- Why this job: Make a difference in people's lives while gaining hands-on experience in housing management.
- Qualifications: 3rd level qualification and at least 1 year in a customer-facing role.
The predicted salary is between 30000 - 40000 € per year.
Your new company
The services of Hays have been retained by our client, a large Housing Association based in Derry / Londonderry, to recruit a Housing Officer on a temporary basis for a period of 2 months with the possibility of further extension.
Your new role
You will be responsible for delivering a range of generic frontline housing management and customer services in accordance with the Association's policies and procedures including:
- Estate Management
- Allocations and Void Management
- Income Recovery / Rent Arrears Management
- Anti-Social Behaviour Case Management
What you'll need to succeed
To be considered for this position, you must possess:
A 3rd level qualification with at least 1 year's relevant experience in a customer-facing role.
Housing Officer JBLE1_NI in Londonderry employer: HAYS Specialist Recruitment
Join a leading Housing Association in Derry / Londonderry, where you will be part of a supportive and dynamic team dedicated to enhancing community living. We offer competitive benefits, a collaborative work culture that values employee input, and ample opportunities for professional development, ensuring you can grow your career while making a meaningful impact in the lives of residents.
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer JBLE1_NI in Londonderry
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at housing associations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing management and customer service. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in estate management and dealing with anti-social behaviour. Real-life examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Housing Officer JBLE1_NI in Londonderry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in housing management and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. Keep it concise but engaging – we love a good story!
Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to highlight any experience you have in dealing with clients or customers. We want to know how you handle challenges and ensure satisfaction!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Officer. Brush up on estate management, allocations, and income recovery. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your customer service skills and experience in managing cases, especially related to anti-social behaviour. This will help demonstrate your suitability for the position.
✨Understand the Company Culture
Research the Housing Association's values and mission. Knowing how they operate and what they stand for will allow you to tailor your answers and show that you’re a good fit for their team.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about their approach to community engagement or how they handle challenging cases. It shows your interest and helps you gauge if the company is right for you.
