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- Tasks: Lead the development and optimisation of our website and events platform.
- Company: Join a dynamic team focused on enhancing digital member experiences.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact on user journeys and enhance member engagement.
- Qualifications: Experience in managing websites and a strong understanding of UX and digital metrics.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
The predicted salary is between 40000 - 50000 £ per year.
Looking for a talented and driven Website Manager to lead the development, optimisation and performance of our website and events platform. This is a pivotal role, owning the end-to-end digital member journey - from first visit and discovery, through browsing and booking, to post-event engagement. You will combine strategic thinking with hands-on delivery, using data, insight and user feedback to continuously improve performance, usability and conversion. Working closely with colleagues across the organisation, you will ensure our digital platforms are high-quality, accessible, reliable and genuinely rewarding for members to use.
Main duties include:
- Owning the digital user journey
- Lead and continuously improve the full website and events platform journey
- Map, analyse and optimise key pathways such as discovery, search, event pages and checkout
- Use analytics, heatmaps and feedback to identify friction points and drive measurable improvements.
- Managing the events platform
- Oversee performance, usability and content quality across the events platform
- Ensure event listings are accurate, engaging and aligned with brand and commercial goals
- Improve internal workflows and support opportunities for cross-sell, upsell and personalisation
- Driving website performance
- Monitor and optimise site speed, responsiveness and technical stability
- Lead conversion rate optimisation initiatives across high-value journeys
- Support SEO best practice and ensure strong performance across devices and browsers
- Lead robust QA processes across releases, CMS updates and content changes
- Ensure high standards of accuracy, accessibility, compliance and brand consistency
- Leading and collaborating
- Support and develop the Web Team, ensuring clear priorities and high performance
- Work closely with stakeholders to deliver user-centred digital enhancements
- Share insights and performance reporting to inform decision-making at all levels.
The successful candidate will be able to demonstrate the below:
- You are a user-first digital professional who enjoys balancing strategy with delivery.
- You are confident working with data, comfortable influencing stakeholders and motivated by improving experiences through continuous optimisation.
- Strong commercial awareness and a strategic mindset
- Excellent written and verbal communication skills
- High attention to detail and the ability to manage multiple priorities
- A collaborative, proactive and solution-focused approach
- Proven experience managing websites or digital platforms with ownership of user journeys
- Experience with booking systems, e-commerce or events platforms (highly desirable)
- Strong understanding of UX, conversion optimisation and digital performance metrics
- Experience leading QA across web deployments and CMS environments
- Confidence using analytics tools (e.g. GA4 or similar)
- Understanding of accessibility standards and responsive design
- Familiarity with web development processes, basic coding or scripting knowledge is a bonus.
You will have the opportunity to own and shape a critical digital platform, make a visible impact on member experience, and work with a supportive, collaborative team that values insight, quality and continuous improvement.
If this role is of interest, please do apply ASAP, highlighting all your relevant experience, and please get in touch ASAP for more information.
Website Manager in London employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Website Manager role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and successes in managing websites or digital platforms. This is your chance to shine and demonstrate your user-first approach.
✨Tip Number 3
Prepare for interviews by brushing up on your data analysis skills. Be ready to discuss how you've used analytics tools to drive improvements in user journeys and conversion rates. We want to see your strategic thinking in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to our digital success.
We think you need these skills to ace Website Manager in London
Some tips for your application 🫡
Show Us Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about managing our website and events platform. Share why this position speaks to you and how your skills align with our mission.
Be Specific About Your Experience: Don't just list your previous jobs; tell us about specific projects you've worked on that relate to the role. We love seeing concrete examples of how you've improved user journeys or optimised website performance in the past.
Tailor Your Application: Make sure to customise your application for this role. Use keywords from the job description and highlight relevant experiences that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make your application easy to read by using bullet points and short paragraphs. We want to quickly grasp your qualifications and how you can contribute to our digital platforms.
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your User Journey
Before the interview, make sure you understand the entire digital user journey. Be ready to discuss how you would optimise each stage, from discovery to post-event engagement. This shows that you’re not just a strategist but also someone who can deliver hands-on improvements.
✨Showcase Your Data Skills
Prepare examples of how you've used analytics tools like GA4 to drive website performance. Discuss specific metrics you’ve improved and how you identified friction points using data. This will demonstrate your confidence in working with data and your ability to influence stakeholders.
✨Highlight Collaboration Experience
Be ready to talk about your experience working with cross-functional teams. Share examples of how you’ve collaborated with colleagues to enhance user experiences or improve workflows. This will show that you value teamwork and can lead a web team effectively.
✨Prepare for Technical Questions
Brush up on your knowledge of web development processes and accessibility standards. You might be asked about your experience with QA processes or how you ensure compliance and brand consistency. Being prepared for these questions will highlight your technical expertise and attention to detail.