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- Tasks: Manage a vibrant retirement community, ensuring residents feel safe and supported.
- Company: Join a dedicated team focused on enhancing the lives of older people.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: A rewarding role with varied responsibilities and the chance to foster community spirit.
- Why this job: Make a real difference in residents' lives while enjoying a dynamic work environment.
- Qualifications: Experience in housing management and a passion for community engagement.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and customer focused Local Housing Manager to play a pivotal role within a retirement living scheme for older people. This is a highly visible, rewarding role at the heart of a housing community, combining housing management, resident engagement, health and safety, and partnership working. The Local Housing Manager is responsible for the day‑to‑day management of the scheme, ensuring residents feel safe, supported and able to live independently in their own homes. No two days are the same, and the role offers real scope to make a meaningful difference to residents' lives.
Property & Compliance
- Ensure all health & safety, compliance checks and audits are completed, recorded and acted upon
- Manage responsive repairs and support planned maintenance works
- Procure and manage local contractors (e.g. cleaning, gardening, window cleaning)
- Maintain communal areas to a high standard and manage void properties effectively
- Ensure buildings are safe, secure and welcoming
Housing Management & Performance
- Assist with setting and monitoring court budgets and monthly accounts
- Manage rent accounts, taking proactive arrears prevention actions
- Oversee lettings, allocations and waiting lists in line with policy and nomination agreements
- Maintain accurate, GDPR‑compliant records across all systems
Residents & Community
- Create a 'lively court' by organising social activities and community engagement
- Proactively tackle social isolation and promote resident wellbeing
- Manage anti‑social behaviour cases sensitively and in line with policy
- Respond to complaints and concerns, escalating where appropriate
- Carry out welfare checks and support tenancy sustainment
- Signpost residents to relevant services
Local Housing Manager employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Housing Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for community engagement! When you get the chance to chat with potential employers, share your ideas on how to create a lively court and tackle social isolation. This will demonstrate that you’re not just looking for a job, but genuinely care about making a difference.
✨Tip Number 3
Prepare for interviews by brushing up on health and safety regulations and compliance checks. Be ready to discuss how you would manage repairs and maintain communal areas. This shows you’re serious about the role and understand what it takes to keep residents safe and happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly.
We think you need these skills to ace Local Housing Manager
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for working with older people and creating a vibrant community. Share any relevant experiences that highlight your commitment to resident engagement and wellbeing.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Use bullet points where necessary to break down your skills and experiences related to housing management.
Highlight Your Problem-Solving Skills: As a Local Housing Manager, you'll face various challenges. In your application, give examples of how you've successfully tackled issues in the past, especially those related to health and safety or resident concerns.
Tailor Your Application: Make sure to customise your application to fit the job description. Use keywords from the listing to demonstrate that you understand the role and are the perfect fit. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Community
Before the interview, take some time to research the retirement living scheme and the community it serves. Understand the demographics, common challenges residents face, and any recent initiatives that have been implemented. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles that demonstrate your skills in housing management, resident engagement, and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see how your experience aligns with their needs.
✨Engage with Empathy
As a Local Housing Manager, you'll be working closely with older residents. During the interview, highlight your ability to empathise and communicate effectively with diverse groups. Share stories that illustrate your commitment to enhancing residents' wellbeing and creating a supportive environment.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the current challenges the scheme faces, how success is measured in the role, and what opportunities there are for professional development. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.