Hays Engineering are partnering with a leading global engineering and manufacturing organisation to recruit a Global Manager/Head of Technical Documentation. This is an exciting opportunity to join a forward-thinking business undergoing significant growth and digital transformation. You will lead a global technical documentation function, driving the strategy, quality, and delivery of customer-facing product information across multiple international markets.
This role offers the opportunity to shape the future of technical communication, digital content delivery, and documentation processes on a global scale. Your New Role As Global Manager - Technical Documentation, you will lead and develop a growing team of technical documentation professionals while overseeing the creation, maintenance, and continuous improvement of technical content including owner's manuals, service documentation, spare parts catalogues, and product literature.
Defining and implementing a global documentation strategy aligned with business objectives and brand standards. Driving the transition from traditional print-based documentation to modern digital and multi-channel delivery platforms. Collaborating closely with Engineering, Product Management, Regulatory Affairs, and IT teams to ensure documentation accuracy and compliance. Promoting best practices in structured authoring, content management systems, and reusable content methodologies.
Supporting new product development and sustaining engineering projects across multiple business divisions. Developing KPIs and continuous improvement initiatives to enhance documentation quality and customer experience. Implementing robust document control processes to ensure consistency across global product portfolios. Creating an environment that encourages collaboration, innovation, and professional development. A minimum of 7 years' experience in technical documentation, technical communication, or product information management.
Experience producing documentation for complex mechanical or electromechanical products. Strong knowledge of global documentation standards, regulatory requirements, and industry best practices. Proven experience with Content Management Systems (CMS), structured authoring environments (DITA/XML), and digital publishing platforms. Knowledge of technical illustration software, CAD-based graphics, or spare parts documentation would be advantageous.
Experience leading cross-functional projects and driving organisational change within international environments. Excellent communication, stakeholder management, and organisational skills. Fluent English language skills; additional languages would be beneficial. Excellent people management and leadership capabilities. Strong customer focus and commitment to quality. Significant influence over documentation strategy and digital transformation initiatives. Career progression opportunities within a global business.
Competitive salary and comprehensive benefits package. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Benefits: £50 000 - £55 000
Technical CAD Manager in Lisburn employer: HAYS Specialist Recruitment
Join a well-established construction contractor in Northern Ireland that prioritises quality, safety, and collaboration. With a strong commitment to employee growth, this company offers a competitive salary, comprehensive benefits, and ongoing professional development opportunities, making it an excellent employer for ambitious construction professionals looking to advance their careers while working on prestigious projects in the Greater Belfast and Newry areas.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
