At a Glance
- Tasks: Oversee maintenance services and ensure tenant satisfaction through effective communication.
- Company: Established Housing Association in Belfast with a strong community focus.
- Benefits: Competitive salary, weekly pay, and potential for contract extension.
- Other info: Immediate start with opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: HND in construction or equivalent experience in property management required.
The predicted salary is between 33000 - 38000 £ per year.
Your new company
The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit a Property Services Officer on a temporary contract basis for a period of 6 months with the possibility of further extension.
Your new role
You will oversee the delivery of an efficient maintenance service, ensuring tenant satisfaction. This will include:
- Responding directly to tenants' queries regarding maintenance by telephone and/or by personal visits.
- Inspecting, where necessary, defects or repairs reported to the office, identifying the reason for the problem and ensuring it is repaired within the proper response time.
- Liaising with contractors to ensure problems are dealt with quickly and effectively.
- Monitoring the performance of contractors.
- Completing inspections in pre-set percentages of work completed by maintenance contractors.
- Carrying out 'Change of Tenancy Inspections' for properties ensuring void properties are returned ready to let at the earliest opportunity.
What you'll need to succeed
To be considered for this position, you must possess:
- An HND or equivalent in a construction related discipline, or sound knowledge of building construction with a minimum of 2 years' relevant experience in construction or estate/property management.
- A high level of knowledge and experience in the diagnosing of repairs to domestic dwellings and buildings.
- Good problem-solving, communication and negotiation skills.
- Good organisational and computer skills, including MS Word and other MS programmes.
What you'll get in return
This position offers an immediate start with the opportunity to work with an established Housing Association based in Belfast. You will be paid via Hays on a weekly basis for all hours worked.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Property Services Officer (Housing) in Lisburn employer: HAYS Specialist Recruitment
Join an established Housing Association in Belfast, where you will play a vital role in ensuring tenant satisfaction through efficient maintenance services. With a supportive work culture that values employee growth and development, this temporary position offers competitive pay and the chance to make a meaningful impact in the community. Enjoy the benefits of working in a collaborative environment that prioritises both professional and personal fulfilment.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Officer (Housing) in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property management sectors. You never know who might have a lead on a Property Services Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to maintenance and tenant satisfaction. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've successfully diagnosed and resolved issues in previous roles, especially in construction or property management.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace Property Services Officer (Housing) in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Services Officer role. Highlight your relevant experience in construction or property management, and don’t forget to showcase your problem-solving skills and knowledge of building repairs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with tenant queries and contractor liaison, and how you can ensure tenant satisfaction.
Showcase Your Skills:In your application, be sure to highlight your organisational and computer skills. Mention your proficiency in MS Word and any other relevant software, as these are key for the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets noticed, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction and maintenance processes. Be ready to discuss specific examples from your past experience where you've diagnosed repairs or managed property services effectively.
✨Show Off Your Communication Skills
Since the role involves liaising with tenants and contractors, practice articulating your thoughts clearly. Prepare to demonstrate how you've successfully handled tenant queries or resolved issues in previous roles.
✨Be Organised
Bring a notepad or digital device to jot down important points during the interview. This shows you're organised and serious about the role. Plus, it’ll help you remember key details when discussing your experience with property management.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s maintenance processes or how they measure contractor performance. This not only shows your interest in the role but also gives you insight into what will be expected of you.
