At a Glance
- Tasks: Lead IT operations, manage a team, and implement secure tech solutions.
- Company: Forward-thinking firm with a focus on innovation and efficiency.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Join a collaborative team and drive meaningful improvements across the organisation.
- Why this job: Shape IT strategy and make a real impact in a dynamic environment.
- Qualifications: Strong technical background and experience in IT management.
The predicted salary is between 60000 - 70000 £ per year.
We are seeking an experienced and proactive IT Operations Manager to lead and develop our IT function. This is a key hands-on role within the firm, responsible for ensuring our systems, infrastructure, and security are robust, compliant and aligned with the business's strategic goals.
You will oversee the day-to-day running of IT operations, manage a small team, and play a central role in driving efficiencies, supporting colleagues, and implementing secure and future-focused technology solutions. This is an excellent opportunity to take ownership of a critical function within a forward-thinking firm. You will have the chance to shape the IT strategy, lead meaningful improvements, and make a real impact across the organisation.
Responsibilities- Oversee the daily operations of the firm's network and hybrid server infrastructure
- Ensure IT systems are aligned with current and future business needs
- Manage IT budgets, forecasting, and cost-effectiveness across the function
- Lead on IT risk management, disaster recovery, and backup processes
- Implement and maintain network, data, and communications security
- Maintain Cyber Essentials Plus (CE+) accreditation
- Provide second and third-line support across hardware, operating systems, software, telephony and printing
- Manage Microsoft Azure and Microsoft 365 environments
- Oversee reporting and data insights (including audit logs, SQL, Excel and Power BI)
- Maintain and enhance the firm's PMS, including workflows, forms and documents
- Manage telephony systems (3CX) and mobile communications
- Lead and support two members of the IT team
- Manage supplier relationships, contracts, and procurement planning
- Develop and maintain hardware life cycle planning (3-5 years)
- Deliver and manage internal IT-related training (including PMS, AML and cyber security)
- Review, update and enforce IT policies and procedures in line with legal and regulatory requirements
- Maintain accurate hardware, software and licensing audits
- Work closely with internal stakeholders to provide reporting and usage insights
We are looking for someone with a strong technical background and a hands-on, solutions-focused approach. Ideally, you will have experience working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input.
Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required.
Microsoft Server (2025, 2022, 2019)
Microsoft environments: Azure (including AVD), Intune, Entra, Microsoft 365
LAN/WAN infrastructure knowledge
SQL database management
Hosted telephony systems
Managing third-party suppliers and contracts
IT service management (ITSM)
IT Operations Manager in Leeds employer: HAYS Specialist Recruitment
Join a forward-thinking firm in Leeds as an IT Operations Manager, where you will lead a dynamic team and play a pivotal role in shaping the IT strategy. With a strong emphasis on employee growth, we offer a collaborative work culture that values innovation and efficiency, alongside competitive salaries and benefits. This hybrid role not only allows for flexibility but also provides the opportunity to make a significant impact within the organisation, ensuring your contributions are recognised and rewarded.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars. The more people you connect with, the better your chances of hearing about job openings before they hit the market.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or LinkedIn message can show your enthusiasm and keep you on their radar. We love seeing candidates who take initiative!
✨Tip Number 3
Prepare for interviews by researching the company’s IT operations and recent projects. Tailor your answers to show how your experience aligns with their needs. We want to see you shine!
✨Tip Number 4
Use our website to apply directly! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace IT Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Operations Manager role. Highlight your relevant experience, especially in managing IT systems and teams. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven efficiencies and implemented tech solutions in previous positions.
Showcase Your Technical Skills:Don’t forget to highlight your technical expertise! Mention your experience with Microsoft Azure, SQL databases, and any other relevant technologies. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft Azure, SQL databases, and IT service management. Be ready to discuss specific projects or challenges you've faced in these areas, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Leadership Skills
As an IT Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you supported your colleagues and drove efficiencies. Highlight any training or mentoring you've provided, as this demonstrates your commitment to team development.
✨Understand the Business Context
Familiarise yourself with the company's strategic goals and how the IT function aligns with them. Be prepared to discuss how you can contribute to achieving these goals through effective IT operations and risk management. This shows that you're not just technically savvy but also business-minded.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like managing a disaster recovery plan or ensuring compliance with Cyber Essentials Plus. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
