Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and maintain core business applications while ensuring data integrity and system availability.
- Company: Join Hays Technology, a leader in tech recruitment, focused on innovative solutions.
- Benefits: Enjoy hybrid working, generous leave, and a solid pension scheme for work-life balance.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make a real impact.
- Qualifications: Experience with ICT systems, CRM management, and a basic understanding of IT principles required.
- Other info: Ideal for those passionate about public sector technology and eager to learn.
The predicted salary is between 29000 - 37000 £ per year.
Your new company
Hays Technology are currently recruiting for an ICT Systems Administrator/Applications Support Analyst on a 12 months FTC basis. The post will work in a busy Systems Team to support, maintain, and administer core business applications.
This role requires a self-motivated individual with technical skills to ensure the smooth running of the organisation's business applications, focusing on data integrity, system availability, and incident/problem resolution. The ideal candidate will have system administration experience and the ability to engage with both technical and non-technical audiences effectively.
Your new role
You will undertake system administration of the large organisations ICT Systems, perform system updates and patching activities, and provide second/third line support for a wide range of business applications.
Your responsibilities will include:
- Developing, testing, supporting, and monitoring system interfaces and integrations.
- Providing management information and statistical data.
- Setting up and training staff in the use of computer systems.
- Ensuring the accuracy of the data and standards are adhered to.
- Undertaking development work for Salesforce CRM and associated technology.
What you'll need to succeed
- A general understanding of public sector ICT Systems and applications.
- Relevant experience in updating and managing a CRM system.
- Broad experience and basic understanding of IT, including applications, databases, hosting, and networks.
- Awareness of cyber and data security principles and their application in CBC business applications.
- Experience in developing/coding/Scripting for system administration and data maintenance tasks.
- Data management best practices and tools/techniques to enhance and maintain data quality and completeness in applications.
- Relevant experience liaising with internal departments and external partners.
- Experience working in a public sector environment would be highly advantageous.
- Experience of Salesforce or other CRM systems would be beneficial.
What you'll get in return
This exciting position is paying between £34,000 and £37,000 negotiable on experience and offers an excellent work-life balance including: generous annual leave, hybrid working, a public sector employer contribution pension scheme, flexibility, training, and development opportunities.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
ICT Systems Administrator employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Systems Administrator
✨Tip Number 1
Familiarise yourself with the specific ICT systems and applications used in the public sector. Research common tools and technologies that are prevalent in this environment, as it will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals already working in ICT roles within the public sector. Attend relevant meetups or online forums to gain insights into the industry and potentially get referrals for job openings.
✨Tip Number 3
Brush up on your Salesforce CRM skills, as experience with this system is beneficial for the role. Consider taking a short course or certification to demonstrate your commitment and enhance your technical abilities.
✨Tip Number 4
Prepare to discuss your experience with data management best practices. Be ready to provide examples of how you've ensured data integrity and quality in previous roles, as this will be crucial for the position.
We think you need these skills to ace ICT Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ICT systems administration and applications support. Emphasise your technical skills, particularly in system updates, patching, and CRM management, to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of public sector ICT systems and your ability to engage with both technical and non-technical audiences. Mention specific experiences that demonstrate your problem-solving skills and data management expertise.
Highlight Relevant Skills: In your application, clearly outline your experience with Salesforce or other CRM systems, as well as your knowledge of cyber and data security principles. This will help you stand out as a candidate who meets the essential criteria.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an ICT Systems Administrator role.
How to prepare for a job interview at HAYS Specialist Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in system administration, particularly with CRM systems like Salesforce. Highlight specific examples of how you've managed updates, performed patching activities, and resolved incidents in previous roles.
✨Demonstrate Communication Skills
Since the role requires engaging with both technical and non-technical audiences, practice explaining complex concepts in simple terms. Prepare to share experiences where you successfully communicated technical information to diverse teams.
✨Understand Data Management Principles
Familiarise yourself with data management best practices and tools. Be ready to discuss how you've ensured data integrity and quality in past positions, as this is crucial for the role.
✨Research the Public Sector Environment
Since experience in a public sector environment is advantageous, take some time to understand the unique challenges and requirements of public sector ICT systems. This knowledge will help you tailor your responses during the interview.
