At a Glance
- Tasks: Manage customer calls, log jobs, and create job orders in a dynamic environment.
- Company: Established building services company with nearly 50 years of industry leadership.
- Benefits: Starting salary of £24,000, 30 days holiday, and a supportive work culture.
- Other info: Enjoy a great working environment with opportunities for growth.
- Why this job: Join a market leader and develop your administrative skills while making a difference.
- Qualifications: Experience in customer service, strong attention to detail, and excellent computer skills.
The predicted salary is between 24000 - 24000 € per year.
The company: Our client based in Portadown is a building services company trading for nearly 50 years and is firmly established as a market leader in their industry. They are recruiting for a Service Administrator on a permanent basis. Hours of work is Monday - Thursday 8-4.45 and Friday 8-12.45.
The role: As Service Administrator your duties will include:
- Answering customer phone calls
- Recording in detail jobs from clients
- Log all call job details onto the computer database
- Creating job orders
- Closing jobs after work is completed
- Raise purchase orders
- Working with engineers and clients
The Requirements: To be considered for the role your CV will demonstrate proven ability in an administrative, customer service role, have excellent attention to detail, strong computer skills and good organisational skills.
The Opportunity: Our client offers starting salary of £24,000 plus depending on experience, 30 days holidays, great working environment and the opportunity to work with a market leader in their industry.
Helpdesk Administrator TLNT1_NI employer: HAYS Specialist Recruitment
Our client in Portadown is an esteemed building services company with nearly 50 years of experience, offering a supportive work culture and a competitive starting salary of £24,000. Employees enjoy 30 days of holiday, a collaborative environment, and the chance to grow within a market-leading organisation, making it an excellent choice for those seeking meaningful and rewarding employment.
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Helpdesk Administrator TLNT1_NI
✨Tip Number 1
Make sure you know the company inside out! Research their history, values, and recent projects. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be answering customer calls, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with common customer service scenarios.
✨Tip Number 3
Prepare some questions to ask during your chat with Brian. This shows you're engaged and gives you a chance to find out more about the role and the company culture. Plus, it helps you stand out from other candidates!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Service Administrator role!
We think you need these skills to ace Helpdesk Administrator TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administrative and customer service roles. We want to see how your skills match the requirements, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us. Plus, we love seeing applications come in that way!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the building services company. Understand their history, values, and what makes them a market leader. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Service Administrator, you'll be dealing with clients regularly. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your communication skills and how you ensure customer satisfaction.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you manage tasks that require precision, such as logging job details or creating job orders. You might even want to bring along a sample of your work that showcases your organisational skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
