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- Tasks: Engage with customers via phone, email, and face-to-face to process orders and resolve queries.
- Company: Innovative design and manufacturing firm in Dungannon with a supportive team culture.
- Benefits: Competitive salary of £26k-£27k, luxury office environment, and great work-life balance.
- Other info: Enjoy a dynamic workplace with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real difference in customer service.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 26000 - 27000 £ per year.
Your new company is a design and manufacturing firm based in Dungannon. This company is passionate about providing the best service for its customers and creating a great environment for its staff. They are an innovative, ambitious company seeking someone who mirrors these attributes. You will join a great working environment, superb luxury offices, and be part of a dedicated supportive team. The hours of work are Monday-Thursday 8.30-5.30 and Friday 8.30-1.30. Salary is £26k-£27k.
Your new role includes:
- Dealing directly with customers either by telephone, electronically or face to face
- Taking customer orders and processing them onto a bespoke system
- Helping customers use our online portal and process orders
- Ownership of queries and projects
Customer service administrator TLNT1_NI in Dungannon employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer service administrator TLNT1_NI in Dungannon
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show them you're genuinely interested in being part of their innovative team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers directly, make sure you can confidently handle queries and orders. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with online portals and order processing systems. If you can demonstrate your ability to quickly learn new software, you'll stand out as a candidate who can hit the ground running.
✨Tip Number 4
Apply through our website! We want to see your application come through our platform, as it helps us keep track of all candidates. Plus, it shows you're proactive and ready to take the next step in your career with us.
We think you need these skills to ace Customer service administrator TLNT1_NI in Dungannon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re as passionate about providing top-notch service as the company is!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. We love seeing how your skills align with the role of a Customer Service Administrator, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the design and manufacturing firm. Understand their values, products, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their innovative team.
✨Showcase Your Customer Service Skills
Since the role involves dealing directly with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you successfully handled queries or resolved issues. Highlight your ability to communicate clearly and empathetically, as this is crucial for the position.
✨Familiarise Yourself with Their Systems
If possible, get a basic understanding of the bespoke systems they use for processing orders. Mentioning your willingness to learn and adapt to new technologies can set you apart. It shows that you're proactive and ready to hit the ground running in the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the company culture, or how success is measured in the role. This demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.