At a Glance
- Tasks: Manage customer calls, log jobs, and support engineers in a dynamic environment.
- Company: Established building services company with nearly 50 years of industry leadership.
- Benefits: Starting salary of £24,000, 30 days holiday, and a great working atmosphere.
- Other info: Permanent role with opportunities for growth and development.
- Why this job: Join a market leader and develop your skills in a supportive team.
- Qualifications: Experience in admin or customer service, strong attention to detail, and good organisational skills.
The predicted salary is between 24000 - 24000 € per year.
The company: Our client based in Portadown is a building services company trading for nearly 50 years and is firmly established as a market leader in their industry. They are recruiting for a Service Administrator on a permanent basis. Hours of work is Monday - Thursday 8-4.45 and Friday 8-12.45.
The role: As Service Administrator your duties will include:
- Answering customer phone calls
- Recording in detail jobs from clients
- Log all call job details onto the computer database
- Creating job orders
- Closing jobs after work is completed
- Raise purchase orders
- Working with engineers and clients
The Requirements: To be considered for the role your CV will demonstrate proven ability in an administrative, customer service role, have excellent attention to detail, strong computer skills and good organisational skills.
The Opportunity: Our client offers starting salary of £24,000 plus depending on experience, 30 days holidays, great working environment and the opportunity to work with a market leader in their industry.
Helpdesk Administrator JBLE1_NI in Craigavon employer: HAYS Specialist Recruitment
Our client in Portadown is an esteemed building services company with nearly 50 years of experience, offering a supportive work culture and a permanent role as a Helpdesk Administrator. Employees enjoy a competitive starting salary of £24,000, 30 days of holiday, and the chance to grow within a market-leading organisation that values attention to detail and strong customer service skills.
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Helpdesk Administrator JBLE1_NI in Craigavon
✨Tip Number 1
Get to know the company! Research their history and values so you can show genuine interest during your chat. It’ll help us stand out as a candidate who’s not just looking for any job, but this specific one.
✨Tip Number 2
Practice your phone skills! Since you'll be answering customer calls, it’s crucial to sound confident and friendly. We recommend doing mock calls with friends to get comfortable before the real deal.
✨Tip Number 3
Prepare some questions! Asking about the team or the tools they use shows that you’re engaged and ready to jump in. Plus, it gives us a chance to see if the company is the right fit for us too.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after your chat can leave a lasting impression. It shows we appreciate their time and are still keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Helpdesk Administrator JBLE1_NI in Craigavon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administrative and customer service roles. We want to see how your skills match the requirements, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your key skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the building services company. Understand their history, values, and what makes them a market leader. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Service Administrator, customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your ability to communicate clearly and effectively, as this will be crucial in the role.
✨Demonstrate Attention to Detail
Since the role requires logging job details and creating job orders, be ready to discuss how you ensure accuracy in your work. You might want to share specific methods or tools you use to stay organised and detail-oriented in your previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the tools they use for job management, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
