At a Glance
- Tasks: Manage customer calls, log jobs, and create job orders in a dynamic environment.
- Company: Established building services company with nearly 50 years of industry leadership.
- Benefits: Starting salary of £24,000, 30 days holiday, and a supportive work culture.
- Other info: Enjoy a great working environment with opportunities for career growth.
- Why this job: Join a market leader and gain valuable experience in customer service and administration.
- Qualifications: Proven admin and customer service skills, attention to detail, and strong computer abilities.
The predicted salary is between 24000 - 24000 € per year.
Our client based in Portadown is a building services company trading for nearly 50 years and is firmly established as a market leader in their industry. They are recruiting for a Service Administrator on a permanent basis.
Hours of work: Monday - Thursday 8-4.45 and Friday 8-12.45.
Responsibilities:
- Answering customer phone calls
- Recording in detail jobs from clients
- Logging all call job details onto the computer database
- Creating job orders
- Closing jobs after work is completed
- Raising purchase orders
- Working with engineers and clients
The Requirements:
To be considered for the role, your CV will demonstrate proven ability in an administrative, customer service role, have excellent attention to detail, strong computer skills, and good organisational skills.
The Opportunity:
Our client offers a starting salary of £24,000 plus depending on experience, 30 days holidays, a great working environment, and the opportunity to work with a market leader in their industry.
Helpdesk Administrator (Construction) in Craigavon employer: HAYS Specialist Recruitment
Join a well-established building services company in Portadown, where you will thrive in a supportive work culture that values your contributions. With a competitive starting salary of £24,000, 30 days of holiday, and opportunities for professional growth, this role as a Helpdesk Administrator offers a rewarding career path in a market-leading organisation. Experience a collaborative environment while working closely with engineers and clients to deliver exceptional service.
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Helpdesk Administrator (Construction) in Craigavon
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Knowing their values and recent projects can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service and administration.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Helpdesk Administrator (Construction) in Craigavon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administrative and customer service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your attention to detail and organisational prowess!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Helpdesk Administrator role. We love seeing enthusiasm, so let us know why you want to join our team and how you can contribute.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly and easily.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the building services company. Understand their history, values, and what makes them a market leader. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since the role involves answering customer calls and recording job details, be ready to share specific examples of how you've excelled in customer service roles. Highlight your ability to handle difficult situations and maintain a positive attitude, as this is crucial for a Helpdesk Administrator.
✨Demonstrate Attention to Detail
Given the importance of detail in this role, prepare to discuss how you ensure accuracy in your work. You might want to mention any systems or processes you use to keep track of tasks and avoid errors, especially when logging call job details or creating job orders.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team you'll be working with, the tools they use, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
