At a Glance
- Tasks: Deliver high-quality service outcomes and support team performance in a dynamic environment.
- Company: Join a public sector organisation committed to operational excellence.
- Benefits: Earn £20.72 per hour with a temporary role for 6 months, Monday to Friday.
- Other info: Opportunity for mentoring and collaboration with diverse stakeholders.
- Why this job: Take the next step in your career while making a real impact on service improvement.
- Qualifications: Degree or 4 years relevant experience, strong communication, and problem-solving skills.
The predicted salary is between 20.72 - 20.72 £ per hour.
A public sector organisation is recruiting for a Corporate & Support Services Officer based in Ballymena. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
As a Level 6 specialist within the team, you will take on a key role in delivering high-quality service outcomes while supporting operational performance and continuous improvement initiatives. You will be responsible for managing complex queries, guiding junior team members, and ensuring that processes are delivered efficiently and in line with organisational responsibilities.
- Handling complex cases or escalations with professionalism and attention to detail
- Supporting team performance through mentoring, coaching, and knowledge sharing
- Analysing data and identifying trends to inform service improvements
- Collaborating with internal stakeholders to enhance operational processes
- Ensuring compliance with relevant policies, procedures, and quality standards
- Contributing to project work and continuous improvement initiatives
This role offers a balance of hands-on delivery, stakeholder engagement, and process improvement, making it ideal for candidates looking to take the next step in their career.
To be considered for this role, you must meet the following essential criteria:
- A degree in any discipline, OR alternatively, a minimum of 4 years' relevant experience across the areas outlined below:
- At least 2 years' experience providing advice and guidance to management on the application of policies, procedures, or legislation
- At least 2 years' experience engaging with a range of internal and external stakeholders, demonstrating success in achieving organisational objectives
- At least 2 years' experience preparing reports and/or formal correspondence
- Demonstrated ability to manage and prioritise your own workload effectively to achieve results
- Strong communication skills with the ability to present information clearly and engage with stakeholders at all levels
- Proven ability to identify issues, analyse information, and make sound decisions or recommendations
- Experience delivering high-quality customer-focused outcomes and building effective working relationships
- Full current UK driving licence and access to suitable transport (or alternative arrangements that enable you to fulfil the requirements of the role)
You will also be expected to demonstrate capability in key competencies including performance management, communication, collaboration, problem-solving, and customer focus.
Based in Ballymena, £20.72 per hour, temporary post for 6 months, 37 hours per week Monday-Friday.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Corporate & Support Services Officer - Ballymena employer: HAYS Specialist Recruitment
As a public sector organisation, we pride ourselves on fostering a supportive and collaborative work environment in Ballymena, where employees are encouraged to grow and develop their skills. With a focus on continuous improvement and high-quality service delivery, we offer unique opportunities for professional advancement while ensuring a healthy work-life balance. Join us to make a meaningful impact in your community while enjoying competitive pay and the chance to mentor and lead within a dynamic team.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Corporate & Support Services Officer - Ballymena
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Corporate & Support Services Officer - Ballymena
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from HAYS Specialist Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show HAYS Specialist Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
