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For Companies At a Glance
- Tasks: Deliver a professional front-of-house service and provide vital administrative support.
- Company: Join a well-established organisation in Telford with a great reputation.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Enjoy a dynamic workplace with opportunities for personal growth.
- Why this job: Be the first point of contact for clients and make a real difference.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
Your new company
We are currently supporting a well-established and highly regarded organisation in their search for a Client Services Assistant to join their Telford office. This position plays a key role in delivering a professional front-of-house service, acting as the first point of contact for clients while also providing vital administrative support across the business.
Your new role
- Front of House & Client Interaction: Provide a friendly, professional reception service, ensuring all visitors are welcomed and assisted appropriately. Act as a key liaison between clients, visitors, and internal teams. Prepare and organise meeting rooms, including arranging refreshments where required.
- Administrative Support: Carry out a variety of administrative tasks such as scanning, photocopying, and document preparation. Support with the handling and organisation of important documentation. Monitor and maintain office supplies, ensuring stock levels are kept up to standard.
- Operational Support: Work closely with internal departments to provide general administrative assistance, often using own initiative. Process client payments in line with internal procedures. Manage requests for archived files and documentation, coordinating retrieval internally and externally. Assist with additional tasks such as arranging travel bookings and supporting day-to-day office operations.
What you'll need to succeed
- Previous experience within a customer-facing, reception, or administrative role.
- Strong interpersonal and communication skills, with the ability to engage confidently with a range of stakeholders.
- Highly organised with the ability to manage multiple responsibilities effectively.
- Proactive and able to work independently with minimal supervision.
Client Services Administrator employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the company and the role. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Services Administrator role. Highlight any previous customer-facing or administrative roles you've had, and don’t forget to sprinkle in those strong interpersonal skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've provided excellent service or managed multiple tasks effectively in past roles.
Show Off Your Organisational Skills: In your application, give us a glimpse of how organised you are. Mention any tools or methods you use to keep track of tasks and responsibilities, especially if they relate to administrative support or managing office supplies.
Apply Through Our Website: We love it when you apply directly through our website! It makes it easier for us to review your application and get back to you. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Client Services Administrator, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've successfully handled customer interactions. Highlight your ability to remain professional and friendly under pressure.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage multiple tasks and prioritise effectively. You could even bring a planner or a digital tool you use to stay organised as a visual aid during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, office culture, or specific challenges the company is facing. This shows that you're engaged and thinking about how you can contribute to their success.