At a Glance
- Tasks: Manage critical platforms and ensure their stability and security while improving operational processes.
- Company: Leading financial services organisation focused on technology and customer service.
- Benefits: Hybrid working, flexible hours, and a focus on employee wellbeing.
- Other info: Opportunity for career growth in a collaborative and innovative environment.
- Why this job: Join a tech-driven company where your work directly impacts customer satisfaction and operational excellence.
- Qualifications: Experience in infrastructure operations and strong problem-solving skills.
Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New Role As the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platf...
Infrastructure Operations Engineer in Cardiff employer: HAYS Specialist Recruitment
As a Production Operative at our company, you will be part of a dynamic and supportive team dedicated to excellence in manufacturing. We offer competitive benefits, a positive work culture that values collaboration and innovation, and ample opportunities for personal and professional growth. Located in a thriving area, our workplace fosters a sense of community and pride in producing high-quality equipment that makes a difference.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
We think you need these skills to ace Infrastructure Operations Engineer in Cardiff
Infrastructure Management
Core Banking Systems
Payments Services
Job Scheduling Environments
Incident Management
Stakeholder Communication
Third-Line Support
