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For Companies At a Glance
- Tasks: Provide hands-on ICT support in a dynamic school environment.
- Company: Join a well-established education organisation prioritising teamwork and service quality.
- Benefits: Immediate start, structured hours, weekly pay, and collaborative IT environment.
- Why this job: Make a real impact by supporting students and staff with essential ICT systems.
- Qualifications: Experience in ICT support, strong communication skills, and problem-solving abilities.
- Other info: Opportunity to gain hands-on experience in large-scale educational ICT systems.
The predicted salary is between 30000 - 40000 £ per year.
Your new company
You'll be joining a well-established education organisation that supports multiple sites and prioritises the effective use of ICT to enable teaching, learning and day-to-day operations. The organisation places strong emphasis on teamwork, service quality and safeguarding, offering a fast-paced but supportive environment where IT plays a critical role in success.
This is an urgent interim requirement to provide hands-on ICT support across educational settings. The role will be primarily based in a high school with the potential to support other Liverpool-based schools where required.
Your new role
As an Interim ICT Technician, you will play a key role in ensuring the smooth running of ICT systems across multiple sites. Working on-site, you'll provide both face-to-face and remote technical support to staff and students, helping to resolve issues quickly and keep systems running efficiently.
Key responsibilities include:
- Providing first and second-line ICT support for hardware, software and applications
- Installing, configuring and maintaining PCs, laptops, tablets and peripherals
- Diagnosing and resolving desktop, network and connectivity issues
- Supporting mobile device estates (including iPads and Android tablets) and MDM solutions
- Managing user accounts, routine system checks and basic network monitoring
- Logging, updating and resolving service requests via a helpdesk system
- Supporting safe and secure ICT use, including data protection and device security
- Working closely with central IT teams and third-party providers where required
The role is Monday to Friday, 08:00-16:00, starting ASAP and running until the end of July.
What you'll need to succeed
To be successful in this role, you will need:
- Proven experience in an ICT support or technician role (education desirable)
- Strong working knowledge of Windows environments, hardware and peripherals
- Ability to diagnose and fix hardware, software and basic network issues
- Experience supporting tablets and mobile devices (ideally iPads)
- Confidence working in a customer-facing environment with excellent communication skills
- A proactive, problem-solving approach with the ability to manage multiple tasks
- Have an Enhanced DBS (we will be able to get one pending)
What you'll get in return
- An immediate start interim opportunity
- A structured Monday-Friday, daytime working pattern (08:00-16:00)
- Weekly Pay
- The opportunity to work within a supportive, collaborative IT environment
- Hands-on experience supporting large scale ICT systems in education
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Interim ICT Technician in a School in Bootle employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim ICT Technician in a School in Bootle
✨Tip Number 1
Network like a pro! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Get hands-on! If you can, volunteer or offer your tech support skills at local schools or community centres. This not only boosts your experience but also shows potential employers your commitment to the field.
✨Tip Number 3
Prepare for interviews by brushing up on common ICT issues and solutions. Be ready to demonstrate your problem-solving skills with real-life examples from your past experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Interim ICT Technician in a School in Bootle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in ICT support, especially in educational settings. We want to see how your skills match the job description, so don’t be shy about showcasing your tech wizardry!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Interim ICT Technician role. Share specific examples of how you've tackled similar challenges in the past and how you can contribute to our supportive environment.
Show Off Your Communication Skills: Since this role involves working closely with staff and students, we need to see your excellent communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight your ability to explain technical issues in a way that everyone can understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘apply now’ and follow the prompts!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments, hardware, and peripherals. Be ready to discuss your experience with diagnosing and fixing issues, especially in a school setting. This will show that you’re not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves face-to-face support, practice how you communicate technical information clearly and patiently. Think of examples where you've helped someone resolve an issue, as this will demonstrate your ability to work in a customer-facing environment.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific ICT issues, like troubleshooting a network problem or supporting a mobile device. Prepare some scenarios from your past experience where you successfully resolved similar issues, as this will highlight your problem-solving skills.
✨Understand the Importance of Safeguarding
Familiarise yourself with data protection and device security protocols, especially in an educational context. Be ready to discuss how you would ensure safe and secure ICT use, as this is crucial in a school environment.