At a Glance
- Tasks: Provide 3rd line support, manage core technologies, and carry out client site visits.
- Company: Join a well-established organisation with over 30 years of success in IT services.
- Benefits: Enjoy a luxury office environment and clear opportunities to develop your technical skill set.
- Other info: Exposure to Cyber Essentials assessments and CIS Controls is desirable.
- Why this job: Ideal for those who enjoy a mix of hands-on technical work and client interaction.
- Qualifications: Experience with Microsoft 365, Active Directory, and virtualisation technologies is required.
The predicted salary is between 35000 - 45000 £ per year.
Your new company
You'll be joining a well-established organisation with over 30 years of success, recognised for delivering high-quality IT services across a diverse client business. This is a fantastic opportunity to join a team that values quality, process, and technical excellence.
Your new role
As a 3rd Line Systems Engineer, you will act as a key escalation point, supporting and maintaining a wide range of customer environments. This is a varied role where you will:
- Provide 3rd line support across infrastructure and systems
- Work on tickets, escalations, and project delivery
- Carry out client site visits when required
- Manage and support core technologies and platforms
- Maintain clear, accurate documentation and processes
- Follow structured internal procedures and service standards
- Contribute to security, compliance, and best practice frameworks
You'll enjoy a great mix of hands-on technical work and client interaction, making this ideal for someone who likes variety in their role.
What you'll need to succeed
To be successful, you will be a well-rounded, methodical engineer with strong attention to detail and a passion for delivering high-quality work. You will have experience with:
- Microsoft 365
- Active Directory
- Virtualisation technologies
- Backup solutions (e.g. Veeam)
- Endpoint security / AV management
- RMM tools
Desirable experience includes:
- Azure / cloud technologies
- Sophos Firewalls
- Aruba Networking
- Kaseya Ops Suite
- HPE server environments
- Exposure to Cyber Essentials assessments and CIS Controls
You should be:
- Structured and process-driven
- Strong in documentation and organisation
- Comfortable in a client-facing role
- A proactive team player who can also work independently
What you'll get in return
Opportunity to join a long-established, reputable business. Work within a luxury, modern office environment. Exposure to diverse client environments and technologies. A role offering variety, autonomy, and responsibility. Supportive team culture with a focus on quality and best practice. Clear opportunities to develop your technical skill set.
If you're a hands-on Systems Engineer looking for your next step in a dynamic and well-structured environment, we'd love to hear from you.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Second/Third Line Engineer TLNT1_NI in Belfast employer: HAYS Specialist Recruitment
This reputable business offers a modern, luxury office environment and values quality and professionalism. With over 30 years in the industry, you'll be part of a supportive team focused on continuous improvement and best practices.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
