At a Glance
- Tasks: Provide 3rd line support and manage diverse client environments with hands-on technical work.
- Company: Join a well-established IT organisation with over 30 years of success.
- Benefits: Enjoy a competitive salary, modern office, and opportunities for professional development.
- Other info: Dynamic role offering variety, autonomy, and clear career growth opportunities.
- Why this job: Be part of a supportive team culture focused on quality and best practices.
- Qualifications: Experience with Microsoft 365, Active Directory, and strong attention to detail required.
The predicted salary is between 40000 - 40000 £ per year.
Your new company
You'll be joining a well-established organisation with over 30 years of success, recognised for delivering high-quality IT services across a diverse client base. The business offers a modern, luxury office environment alongside a strong culture of professionalism, structure, and continuous improvement. This is a fantastic opportunity to join a team that values quality, process, and technical excellence.
Your new role
As a 3rd Line Systems Engineer, you will act as a key escalation point, supporting and maintaining a wide range of customer environments. This is a varied role where you will:
- Provide 3rd line support across infrastructure and systems
- Work on tickets, escalations, and project delivery
- Carry out client site visits when required
- Manage and support core technologies and platforms
- Maintain clear, accurate documentation and processes
- Follow structured internal procedures and service standards
- Contribute to security, compliance, and best practice frameworks
You'll enjoy a great mix of hands-on technical work and client interaction, making this ideal for someone who likes variety in their role.
What you'll need to succeed
To be successful, you will be a well-rounded, methodical engineer with strong attention to detail and a passion for delivering high-quality solutions. You will have experience with:
- Microsoft 365
- Active Directory
- Virtualisation technologies
- Backup solutions (e.g. Veeam)
- Endpoint security / AV management
- RMM tools
Desirable experience includes:
- Azure / cloud technologies
- Sophos Firewalls
- Aruba Networking
- Kaseya Ops Suite
- HPE server environments
Exposure to Cyber Essentials assessments and CIS Controls would also be beneficial. You should be:
- Structured and process-driven
- Strong in documentation and organisation
- Comfortable in a client-facing role
- A proactive team player who can also work independently.
What you'll get in return
Opportunity to join a long-established, reputable business. Work within a luxury, modern office environment. Exposure to diverse client environments and technologies. A role offering variety, autonomy, and responsibility. Supportive team culture with a focus on quality and best practice. Clear opportunities to develop your technical skill set.
If you're a hands-on Systems Engineer looking for your next step in a dynamic and well-structured environment, we'd love to hear from you.
Second/Third Line Engineer in Belfast employer: HAYS Specialist Recruitment
Join a well-established organisation with over 30 years of success, where you'll thrive in a modern, luxury office environment that promotes professionalism and continuous improvement. This role offers a unique blend of hands-on technical work and client interaction, within a supportive team culture that prioritises quality and best practices, alongside clear opportunities for your professional development.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Second/Third Line Engineer in Belfast
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what HAYS Specialist Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges HAYS Specialist Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at HAYS Specialist Recruitment!
✨Direct Apply to HAYS Specialist Recruitment
Let's not forget to apply directly through the HAYS Specialist Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Second/Third Line Engineer in Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at HAYS Specialist Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at HAYS Specialist Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
