At a Glance
- Tasks: Oversee maintenance services and ensure tenant satisfaction through effective communication.
- Company: Established Housing Association in Belfast with a strong community focus.
- Benefits: Weekly pay, immediate start, and potential for contract extension.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: HND in construction or relevant experience in property management required.
The predicted salary is between 30000 - 40000 £ per year.
Your new company
The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit a Property Services Officer on a temporary contract basis for a period of 6 months with the possibility of further extension.
Your new role
You will oversee the delivery of an efficient maintenance service, ensuring tenant satisfaction. This will include:
- Responding directly to tenants' queries regarding maintenance by telephone and/or by personal visits.
- Inspecting, where necessary, defects or repairs reported to the office, identifying the reason for the problem and ensuring it is repaired within the proper response time.
- Liaising with contractors to ensure problems are dealt with quickly and effectively.
- Monitoring the performance of contractors.
- Completing inspections in pre-set percentages of work completed by maintenance contractors.
- Carrying out 'Change of Tenancy Inspections' for properties ensuring void properties are returned ready to let at the earliest opportunity.
What you'll need to succeed
To be considered for this position, you must possess:
- An HND or equivalent in a construction related discipline, or sound knowledge of building construction with a minimum of 2 years' relevant experience in construction or estate/property management.
- A high level of knowledge and experience in the diagnosing of repairs to domestic dwellings and buildings.
- Good problem-solving, communication and negotiation skills.
- Good organisational and computer skills, including MS Word and other MS programmes.
What you'll get in return
This position offers an immediate start with the opportunity to work with an established Housing Association based in Belfast. You will be paid via Hays on a weekly basis for all hours worked.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Property Services Officer (Housing) TLNT1_NI in Belfast employer: HAYS Specialist Recruitment
Join an established Housing Association in Belfast, where you will play a vital role in ensuring tenant satisfaction through efficient maintenance services. With a supportive work culture that values employee growth and development, this temporary position offers competitive weekly pay and the chance to make a meaningful impact in the community. Experience a collaborative environment that prioritises effective communication and problem-solving, making it an excellent place for professionals looking to advance their careers in property management.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Officer (Housing) TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property management sectors. You never know who might have a lead on a Property Services Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to maintenance services and tenant satisfaction. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills! Think of specific examples from your past experience where you successfully diagnosed and resolved issues. This will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team in making a difference in housing services.
We think you need these skills to ace Property Services Officer (Housing) TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Services Officer role. Highlight your relevant experience in construction or property management, and don’t forget to showcase your problem-solving skills and knowledge of building repairs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with tenant satisfaction and how you’ve successfully liaised with contractors in the past.
Showcase Your Communication Skills:Since this role involves a lot of communication with tenants and contractors, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to convey your points.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right people without any hassle!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction and maintenance processes. Be ready to discuss specific examples from your past experience that demonstrate your problem-solving skills and how you've handled tenant queries effectively.
✨Showcase Your Communication Skills
Since this role involves liaising with tenants and contractors, practice articulating your thoughts clearly. Prepare to give examples of how you've successfully communicated in previous roles, especially when resolving issues or negotiating solutions.
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows you're proactive and genuinely interested in the role. Also, think about how you manage your time and tasks, as this will be crucial in overseeing maintenance services.
✨Familiarise Yourself with the Company
Research the Housing Association and understand their values and mission. Being able to align your answers with their goals will show that you're not just looking for any job, but that you're specifically interested in contributing to their team.
