At a Glance
- Tasks: Deliver effective maintenance services and respond to tenant queries.
- Company: Established Housing Association in Belfast with a supportive environment.
- Benefits: Immediate start, potential for permanent role, and valuable experience.
- Other info: Great opportunity for career growth and exposure in the housing sector.
- Why this job: Join a key role in housing and make a difference in the community.
- Qualifications: 3rd level qualification or 2 years' experience in a similar role required.
The predicted salary is between 30000 - 40000 € per year.
Your new company
The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit a Maintenance Officer on a temporary contract basis for a period of c. 6 months with the possibility of further extension. It is envisaged that this role will be recruited by the Association on a permanent basis in due course. The Association has a portfolio which includes supported housing, housing for the elderly and general family accommodation.
Your new role
You will ensure the delivery of an effective response maintenance service which will include:
- Responding directly to tenant queries regarding maintenance requests and processing requests in accordance with the association's policy and procedures.
- Undertaking detailed inspection of void properties, bringing them back to a suitable standard within agreed timeframes.
- Monitoring contractor performance, ensuring conditions of contracts are complied with.
- Maintaining an effective filing and computerised diary system in respect of housing maintenance issues, updating property information and maintenance activity.
- Reviewing and authorising contractor payments.
What you'll need to succeed
To be considered for this role, you must possess:
- A 3rd level qualification or equivalent in a relevant subject with a minimum of 1 years' experience in a similar role. Alternatively, you should have a minimum of 2 years' experience in a similar role.
- Excellent customer service and communication skills.
- A good working knowledge of Microsoft Office packages, including Word, Excel and Outlook.
What you'll get in return
This role offers an immediate start and the opportunity to take up a key role with an established Housing Association based in Belfast. It is envisaged that this role will be recruited on a permanent basis in due course. The initial temporary contract role might interest an individual who is seeking a contract role, but it may also offer good exposure to the post for an individual interested in securing the role on a permanent basis.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Maintenance Officer (Housing Association) TLNT1_NI in Belfast employer: HAYS Specialist Recruitment
Join an established Housing Association in Belfast, where you will play a vital role in ensuring the delivery of effective maintenance services for a diverse portfolio, including supported housing and family accommodation. With a strong commitment to employee development and a supportive work culture, this organisation offers not only immediate opportunities but also the potential for permanent employment, making it an excellent choice for those seeking meaningful and rewarding work in the community.
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Officer (Housing Association) TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Maintenance Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common maintenance scenarios. Think about how you'd handle tenant queries or contractor performance issues. We want you to show off your problem-solving skills and customer service expertise!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance at landing that Maintenance Officer gig. We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you!
We think you need these skills to ace Maintenance Officer (Housing Association) TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Officer role. Highlight your relevant experience and skills, especially those related to customer service and maintenance management. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Keep it concise but engaging – we love a good story!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any other relevant tools. We’re looking for someone who can hit the ground running, so let us know how you’ve used these skills in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Stuff
Make sure you understand the role of a Maintenance Officer and the specific responsibilities outlined in the job description. Brush up on your knowledge of maintenance processes, tenant communication, and contractor management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your relevant experience in detail. Think of specific examples where you've successfully handled maintenance requests or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Customer Service is Key
Since excellent customer service is crucial for this role, be ready to share examples of how you've provided outstanding service in the past. Think about challenging situations with tenants and how you resolved them. This will demonstrate your communication skills and ability to handle difficult scenarios.
✨Get Tech-Savvy
Familiarise yourself with Microsoft Office packages, especially Word, Excel, and Outlook, as these are essential for the role. If you have any experience with filing systems or computerised diary management, be sure to mention it. Showing that you're comfortable with technology will give you an edge in the interview.
