At a Glance
- Tasks: Deliver effective maintenance services and respond to tenant queries.
- Company: Established Housing Association in Belfast with a supportive environment.
- Benefits: Competitive salary, potential for permanent role, and immediate start.
- Other info: Great opportunity for career growth and exposure to permanent positions.
- Why this job: Join a key role in housing and make a difference in the community.
- Qualifications: 3rd level qualification or 2 years' experience in a similar role.
The predicted salary is between 34000 - 38000 £ per year.
Your new company
The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit a Maintenance Officer on a temporary contract basis for a period of c. 6 months with the possibility of further extension. It is envisaged that this role will be recruited by the Association on a permanent basis in due course. The Association has a portfolio which includes supported housing, housing for the elderly and general family accommodation.
Your new role
You will ensure the delivery of an effective response maintenance service which will include:
- Responding directly to tenant queries regarding maintenance requests and processing requests in accordance with the association's policy and procedures.
- Undertaking detailed inspection of void properties, bringing them back to a suitable standard within agreed timeframes.
- Monitoring contractor performance, ensuring conditions of contracts are complied with.
- Maintaining an effective filing and computerised diary system in respect of housing maintenance issues, updating property information and maintenance activity.
- Reviewing and authorising contractor payments.
What you'll need to succeed
To be considered for this role, you must possess:
- A 3rd level qualification or equivalent in a relevant subject with a minimum of 1 years' experience in a similar role. Alternatively, you should have a minimum of 2 years' experience in a similar role.
- Excellent customer service and communication skills.
- A good working knowledge of Microsoft Office packages, including Word, Excel and Outlook.
What you'll get in return
This role offers an immediate start and the opportunity to take up a key role with an established Housing Association based in Belfast. It is envisaged that this role will be recruited on a permanent basis in due course. The initial temporary contract role might interest an individual who is seeking a contract role, but it may also offer good exposure to the post for an individual interested in securing the role on a permanent basis.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Maintenance Officer (Housing Association) JBLE1_NI in Belfast employer: HAYS Specialist Recruitment
Join an established Housing Association in Belfast, where you will play a vital role in delivering effective maintenance services to support our community. We pride ourselves on fostering a collaborative work culture that values employee growth and offers opportunities for permanent positions, ensuring that your contributions are recognised and rewarded. With competitive salaries and a commitment to professional development, this is an excellent opportunity for those seeking meaningful employment in the housing sector.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Officer (Housing Association) JBLE1_NI in Belfast
✨Tip Number 1
Get to know the company! Research the Housing Association and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Prepare for common interview questions related to maintenance and customer service. Think about specific examples from your past experience that demonstrate your skills and how you handle tenant queries effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Maintenance Officer (Housing Association) JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Officer role. Highlight relevant experience, especially in customer service and maintenance tasks, so we can see how you fit into our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it concise but impactful!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any other relevant software. We want to know how you’ll manage our filing and diary systems effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Stuff
Make sure you understand the role of a Maintenance Officer inside out. Familiarise yourself with the specific responsibilities mentioned in the job description, like handling tenant queries and monitoring contractor performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your relevant experience in detail. Whether it's your qualifications or previous roles, be ready to provide examples of how you've successfully managed maintenance requests or improved service delivery. This is your chance to shine, so think of specific situations where you made a difference.
✨Brush Up on Customer Service Skills
Since excellent customer service is key for this role, think of scenarios where you've gone above and beyond for clients or tenants. Be prepared to share these stories during the interview to demonstrate your communication skills and ability to handle queries effectively.
✨Get Tech-Savvy
As you'll need to maintain a computerised diary system and work with Microsoft Office, make sure you're comfortable using these tools. If you have any experience with property management software, mention it! Showing that you're tech-savvy can set you apart from other candidates.
