At a Glance
- Tasks: Investigate complaints and systemic issues to improve public services.
- Company: Join a respected organisation making a positive difference in Northern Ireland.
- Benefits: Earn £20.72 per hour with hybrid working opportunities.
- Other info: Immediate start with potential for extension in a dynamic Belfast office.
- Why this job: Make a real impact on public services while developing your analytical skills.
- Qualifications: Degree level education or relevant work experience required.
The predicted salary is between 40000 - 43000 £ per year.
Your new company: This is an exciting opportunity to join a respected organisation that investigates complaints, systemic issues, and councillor conduct, making a positive difference to people and public services in Northern Ireland.
Your new role: As an Investigating Officer, you will work within a specialist team. You will:
- Investigate complaints and systemic issues impartially and in line with legislation
- Analyse large volumes of sensitive information and prepare detailed reports
- Communicate effectively with service users, public bodies, and stakeholders
- Manage a complex caseload, meeting deadlines and performance targets
- Make evidence-based recommendations to improve public services
This is a challenging and rewarding role where your work will directly influence service standards and outcomes for the public.
What you'll need to succeed:
- Educated to degree level (or equivalent) AND a minimum of 2 years' relevant work experience in collecting and analysing information to arrive at evidence-based, written conclusions OR a minimum of 4 years' relevant work experience in collecting and analysing information to arrive at evidence-based, written conclusions.
- Strong analytical skills and the ability to use sound and balanced judgement to support well-reasoned and appropriate decisions
- Identifying and interpreting relevant legislation, codes and guidance, regulation or procedural requirements
- Excellent written communication skills with the ability to present and analyse evidence, and effectively communicate findings through letters and reports.
- Excellent organisational and planning skills including the ability to manage a significant and complex caseload and meet tight timescales
- Strong interpersonal skills including the ability to deal with robust challenge whilst showing appropriate empathy
- Experience of carrying out challenging interviews to gather information
What you'll get in return:
- Hybrid working opportunities
- Immediate start
- Belfast City Centre office
- £20.72 per hour
- Role to September with possible extension
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Investigating Officer- Immediate start JBLE1_NI in Belfast employer: HAYS Specialist Recruitment
Join a respected organisation in Northern Ireland that is dedicated to making a positive impact on public services. As an Investigating Officer, you will benefit from a supportive work culture that values integrity and impartiality, with opportunities for professional growth through challenging and meaningful work. Enjoy the flexibility of hybrid working arrangements and a competitive hourly rate while contributing to the improvement of service standards for the community.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Investigating Officer- Immediate start JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in investigations or public services. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to investigations and analytical skills. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your analytical skills during interviews by discussing specific examples from your past work. Highlight how you’ve tackled complex cases and made evidence-based recommendations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Investigating Officer- Immediate start JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Investigating Officer role. Highlight your relevant experience in collecting and analysing information, and don’t forget to showcase your strong analytical skills. We want to see how you can make a positive difference!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with the job description. We love seeing candidates who can communicate effectively and show genuine interest in improving public services.
Showcase Your Writing Skills:Since excellent written communication is key for this position, ensure your application is clear, concise, and free of errors. We appreciate well-structured letters and reports that present evidence effectively, so let your writing skills shine through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at HAYS Specialist Recruitment
✨Know Your Legislation
Familiarise yourself with the relevant legislation and codes that govern investigations in Northern Ireland. This will not only show your commitment to the role but also help you answer questions confidently about how you would handle specific scenarios.
✨Showcase Your Analytical Skills
Prepare examples from your past experience where you've successfully analysed complex information and made evidence-based conclusions. Be ready to discuss how you approached these situations and the impact of your recommendations.
✨Practice Your Communication
Since effective communication is key, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member, focusing on how you present your findings and handle challenging questions.
✨Demonstrate Empathy and Resilience
In this role, you'll need to manage difficult conversations. Think of instances where you've shown empathy while dealing with challenging situations. Highlighting your interpersonal skills will show that you can handle robust challenges while maintaining professionalism.
