At a Glance
- Tasks: Be the friendly face and voice for individuals seeking support, handling enquiries and managing records.
- Company: Join a respected organisation dedicated to providing compassionate support to those in need.
- Benefits: Gain valuable experience in a rewarding role with opportunities for personal growth.
- Other info: Enjoy a dynamic work environment focused on professionalism and confidentiality.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 25000 - 30000 £ per year.
Your new company Hays are working in partnership with a respected public-facing organisation that provides essential support services to individuals who have experienced trauma. The organisation is committed to delivering high-quality, compassionate support and maintaining the highest standards of professionalism and confidentiality.
Your new role involves acting as the first point of contact for individuals accessing the service. This is a varied and rewarding role combining reception duties, administration and records management. You will handle client enquiries, process registrations, maintain accurate records and support the wider administrative function.
Key responsibilities- Act as the first point of contact for individuals, both in person and by telephone
- Respond to and resolve queries professionally and sensitively
- Provide guidance and support, including checking documentation
- Accurately record messages and refer queries where appropriate
- Process client consultation forms and incoming documentation in line with procedures
- Draft correspondence to clients and third parties
- Provide administrative support to the wider service
- Maintain accurate electronic and paper-based filing systems
- Record all client interactions in line with organisational policies
- Ensure data accuracy and integrity at all times
- Collate and present information as requested
- Maintain strict confidentiality and adhere to data protection regulations
Health and Wellbeing Administrator TLNT1_NI in Belfast employer: HAYS Specialist Recruitment
Hays is an exceptional employer, offering a supportive and compassionate work environment dedicated to helping individuals who have faced trauma. With a strong emphasis on professional development, employees benefit from ongoing training and growth opportunities, while the organisation's commitment to high-quality service ensures that every team member plays a vital role in making a meaningful impact in the community. Located in a public-facing setting, this role not only provides job satisfaction but also fosters a culture of teamwork and respect, making it an ideal place for those seeking a rewarding career in health and wellbeing.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
