At a Glance
- Tasks: Support individuals in need through reception, administration, and records management.
- Company: Join a respected organisation dedicated to compassionate support services.
- Benefits: Earn £13.70 per hour with hybrid working options.
- Other info: Immediate start for a meaningful 3-6 month assignment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: 5 GCSEs or equivalent, plus relevant experience in a similar role.
The predicted salary is between 13.7 - 13.7 £ per hour.
Your new company
Hays are working in partnership with a respected public-facing organisation that provides essential support services to individuals who have experienced trauma. The organisation is committed to delivering high-quality, compassionate support and maintaining the highest standards of professionalism and confidentiality.
Your new role
Reporting to the Health and Wellbeing Business Support Co-ordinator, you will act as the first point of contact for individuals accessing the service. This is a varied and rewarding role combining reception duties, administration and records management. You will handle client enquiries, process registrations, maintain accurate records and support the wider administrative function.
Key responsibilities
- Client Services
- Act as the first point of contact for individuals, both in person and by telephone
- Respond to and resolve queries professionally and sensitively
- Provide guidance and support, including checking documentation
- Accurately record messages and refer queries where appropriate
- Process client consultation forms and incoming documentation in line with procedures
- Draft correspondence to clients and third parties
- Provide administrative support to the wider service
- Records Management
- Maintain accurate electronic and paper-based filing systems
- Record all client interactions in line with organisational policies
- Ensure data accuracy and integrity at all times
- Collate and present information as requested
- Maintain strict confidentiality and adhere to data protection regulations
- Reception & General Administration
- Participate in a rota to cover reception between 9am and 5pm
- Manage incoming calls and welcome visitors
- Provide front-line support and guidance to service users
- Provide administrative support to managers and the wider team
- Contribute to continuous improvement of administrative processes
- Professionalism & Development
- Maintain high standards of personal accountability and conduct
- Promote a positive and collaborative working environment
- Adhere to organisational policies and professional standards
- Support ongoing service development and quality improvement
What you'll need to succeed
To be considered, you must meet one of the following:
- A minimum of 5 GCSEs (or equivalent) including English and Mathematics, plus at least 2 years' relevant experience
- At least 5 years' relevant experience in a similar environment
You must also demonstrate:
- Experience dealing effectively with vulnerable individuals, including those affected by trauma
- Experience maintaining electronic and paper-based administrative systems
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience updating and using databases to generate reports
- Strong written communication skills, including drafting formal correspondence
Desirable criteria
- Experience handling sensitive and confidential information in line with GDPR
- Previous experience working with vulnerable adults
What you'll get in return
- Opportunity to work in a meaningful role supporting individuals in need
- 3-6-month assignment with immediate start
- £13.70 per hour
- Hybrid working
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Health and Wellbeing Administrator in Belfast employer: HAYS Specialist Recruitment
Join a respected public-facing organisation dedicated to providing essential support services to individuals who have experienced trauma. With a strong commitment to high-quality, compassionate care, this role offers a meaningful opportunity to make a difference while enjoying a collaborative work culture that prioritises professional development and confidentiality. Benefit from a competitive hourly rate of £13.70 and the flexibility of hybrid working arrangements, all within a supportive environment that values your contributions.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Health and Wellbeing Administrator in Belfast
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like HAYS Specialist Recruitment before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at HAYS Specialist Recruitment. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show HAYS Specialist Recruitment you’re ready to step in and make an immediate impact!
We think you need these skills to ace Health and Wellbeing Administrator in Belfast
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Health and Wellbeing Administrator at HAYS Specialist Recruitment, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to HAYS Specialist Recruitment.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at HAYS Specialist Recruitment. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at HAYS Specialist Recruitment
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for HAYS Specialist Recruitment.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
