At a Glance
- Tasks: Coordinate engineers and manage service activities for a busy operations team.
- Company: A well-established engineering services business with a strong reputation.
- Benefits: Earn £15 per hour with excellent career progression opportunities.
- Other info: Potential for permanent position and dynamic work culture.
- Why this job: Join a supportive team and make a real impact in a fast-paced environment.
- Qualifications: Experience in coordination roles and strong organisational skills required.
The predicted salary is between 15 - 15 £ per hour.
Your new company is a well-established and growing engineering services business seeking an Operations Assistant to join its busy operations team on an initial maternity cover contract. With a strong reputation for delivering high-quality service to clients across Northern Ireland, the company offers a supportive working environment, genuine career development opportunities, and the potential for this role to become permanent for the right person.
Your new role involves playing a key role in the day-to-day coordination of engineers and service activities, ensuring works are delivered efficiently and customers receive an excellent level of service. Responsibilities will include:
- Coordinating and scheduling engineers for service, maintenance, installation and repair works.
- Managing customer enquiries and providing updates on job progress.
- Processing service reports and completion documentation.
- Monitoring outstanding jobs and ensuring work is progressed in a timely manner.
- Coordinating compliance requirements, including AccessNI applications and site-specific vetting.
- Maintaining accurate records within the job management system.
- Supporting operational processes to ensure high standards of service delivery.
What you'll need to succeed:
- Previous experience in an Operations Coordinator, Service Coordinator, Scheduler or similar administrative role.
- Experience coordinating field-based engineers or mobile workforces.
- Strong organisational and planning skills.
- Excellent communication and customer service abilities.
- The ability to manage multiple priorities in a fast-paced environment.
- High levels of accuracy and attention to detail.
- Good Microsoft Office skills.
- Experience using scheduling or job management software.
- Experience within an engineering, maintenance, facilities management or technical services environment would be advantageous.
What you'll get in return:
- £15.00 per hour, (40 hours per week) equivalent to £31,200.
- Maternity cover opportunity with a strong possibility of becoming permanent.
- Excellent career progression opportunities within a growing business.
- Supportive and collaborative team environment.
- Varied and fast-paced role with significant responsibility.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Operations Assistant (Ballymena) employer: HAYS Specialist Recruitment
As a Production Operative at our company, you will be part of a dynamic and supportive team dedicated to excellence in manufacturing. We offer competitive benefits, a positive work culture that values collaboration and innovation, and ample opportunities for personal and professional growth. Located in a thriving area, our workplace fosters a sense of community and pride in producing high-quality equipment that makes a difference.
Contact Details:
HAYS Specialist Recruitment Recruitment Team
