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- Tasks: Support tenants at risk of losing their homes and help them live independently.
- Company: Local housing association dedicated to tenant wellbeing.
- Benefits: Competitive pay and temporary contract with flexible working options.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing or support services and strong communication skills.
- Other info: Opportunity to work with vulnerable individuals and promote tenant independence.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Your new company Hays are currently recruiting for an experienced Tenancy Sustainment Officer for a local housing association on a temporary basis in the Stoke-on-Trent area.Your new role Your new role will be to provide support and guidance to tenants at risk of losing their homes, helping them to maintain their tenancies and live independently. The role involves working closely with vulnerable individuals to address issues such as rent arrears, budgeting, welfare benefits, and access to support services. You will be expected to:
- Deliver tailored support plans to help tenants sustain their tenancies.
- Liaise with housing officers, homeowners, and external agencies to coordinate support.
- Provide advice on budgeting, debt management, and accessing benefits.
- Identify and address risks to tenancy sustainment, including anti-social behaviour and health-related issues.
- Maintain accurate records and produce reports on outcomes and progress.
- Promote tenant independence and wellbeing through proactive engagement.
What you'll need to succeed In order to be considered for the role, you must have:
- Experience in housing, social work, or support services.
- Strong understanding of housing legislation and welfare benefits.
- Excellent communication and interpersonal skills.
- Ability to manage a caseload and work independently.
- Empathy and resilience when working with vulnerable individuals.
What you'll get in return In return, you will receive a temporary contract with a competitive rate of pay.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Tenancy Sustainment Officer employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and support services sector. You never know who might have a lead on a Tenancy Sustainment Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and welfare benefits. We recommend practising common interview questions related to tenancy sustainment so you can showcase your expertise confidently.
✨Tip Number 3
Showcase your empathy and resilience during interviews. Share real-life examples of how you've helped vulnerable individuals in the past. This will demonstrate that you’re not just qualified, but also genuinely care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing, social work, or support services. We want to see how your skills align with the role of a Tenancy Sustainment Officer, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping vulnerable individuals and how your background makes you a perfect fit for this role. Keep it personal and engaging!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a great trait for a Tenancy Sustainment Officer!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you brush up on housing legislation and welfare benefits before the interview. Being able to discuss these topics confidently will show that you understand the role of a Tenancy Sustainment Officer and can provide the support tenants need.
✨Show Your Empathy
Prepare examples from your past experiences where you've worked with vulnerable individuals. Highlight how you approached their situations with empathy and resilience, as this is crucial for the role. It’s all about demonstrating that you can connect with tenants on a personal level.
✨Communication is Key
Practice your communication skills! You’ll need to liaise with various stakeholders, so be ready to explain how you would effectively communicate with housing officers, landlords, and external agencies. Clear and concise communication can make a huge difference in tenancy sustainment.
✨Be Ready to Discuss Case Management
Think about how you would manage a caseload and what strategies you would use to keep track of tenant progress. Be prepared to discuss how you would create tailored support plans and maintain accurate records, as this will demonstrate your organisational skills and attention to detail.